Grambees
Level 1 (0 points)

Q: Cannot connect to Gamecenter on my IPAD

Out of the blue I keep getting error messages when I try to connect to GameCenter and associated games on my IPAD. Any help or suggestions???

iPad

Posted on Dec 27, 2014 1:07 PM

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Grambees

Q: Cannot connect to Gamecenter on my IPAD

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  • by sterling r,

    sterling r sterling r Dec 29, 2014 11:21 AM in response to Grambees
    Community Specialists
    Dec 29, 2014 11:21 AM in response to Grambees

    Hi there Grambees,

     

    It sounds like you are unable to sign into your Game Center account for some reason on your iPad. I would recommend the troubleshooting information in the following article, named:

     

    Using Game Center on your Mac or iOS device

    If you can't sign in to Game Center or stay connected, follow these steps:

    1. Make sure that you're connected to the Internet.
    2. If you can't create an account or sign in to Game Center from within a game, try to create an account or sign in using the Game Center app.
    3. Sign out of Game Center, then sign back in. If you can't sign in to Game Center with an Apple ID, reset your password or use another email address. To manage your Apple ID, go to My Apple ID.
    4. If you're using a Wi-Fi connection, make sure that your Wi-Fi router is configured for Game Center.
    5. If you can't sign in on a Mac, continue with the steps to resolve sign in issues.

    If you have an issue with a Game Center game, follow these steps:

    1. Make sure that you have the latest version of the game. To check for updates, go to App Store > Updates.
    2. Test your connection using a different game. If you can't connect with a specific friend or player in multiple games, they might need to check their Wi-Fi connection and router settings.
    3. On iOS, try opening the game from the Home screen, rather than from within Game Center.
    4. If you can't solve the issue, follow the steps in the next section to report the problem to the developer.

     

    Report a problem 

    To report a problem with a game, follow these steps:

    1. Search for the game in the App Store.
    2. Select the game and look for the game's support link. On iOS, look on the Reviews tab below App Store Ratings. On Mac, look in the right column of the of game's App Store page.
    3. Use the support link to contact the developer.

    To report a problem such as spam, inappropriate avatars, or offensive behavior, follow these steps:

    • iOS: Go to the customer's profile, tap •••, then tap Report a Problem. 
    • OS X, Click the customer's Game Center nickname, then click Report a Problem. 

     

    Thank you for using Apple Support Communities.

    All the very best,

    Sterling