gijb
Level 1 (0 points)

Q: IPad Mini mirroring problem

I have 3rd gen Apple TV, Ipad Mini with retina and Iphone 6.

Iphone 6 mirroring works fine

IPad mini no option to mirror offered.- same with both my parents IPad minis, none of them will mirror

Any suggestions gratefully received.

iPad Mini, iOS 8.1.2

Posted on Dec 27, 2014 3:06 PM

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gijb

Q: IPad Mini mirroring problem

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  • Helpful answers

  • by Jason L,

    Jason L Jason L Dec 29, 2014 12:30 PM in response to gijb
    Community Specialists
    Dec 29, 2014 12:30 PM in response to gijb

    Hello gijb,

    Welcome to Apple Support Communities.

     

    The article linked below provides troubleshooting tips that may resolve the issue that you’ve described, where AirPlay mirroring isn’t available on specific devices.

    Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch - Apple Support

    If the AirPlay icon doesn't appear

    Ensure that you have followed the steps in using AirPlay and AirPlay Mirroring.

    If you are still unable to see the AirPlay icon  TS4215--airplay_icon--en.png, try one of these steps:

     

    • If trying to AirPlay, or AirPlay mirror, to your Apple TV, ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay.
    • Check Internet or network connectivity on all affected devices.
      • Some content requires an Internet connection to authorize content playback. AirPlay capabilities may be limited if your network is not connected to the Internet.
    • If attempting to use AirPlay from a third-party app or a website from your Safari app on your iOS device, confirm that the app or website is AirPlay compatible (refer to the developers of the app or website for additional information).

     

    Ciao,

    -Jason

  • by gijb,

    gijb gijb Dec 29, 2014 5:38 PM in response to Jason L
    Level 1 (0 points)
    Dec 29, 2014 5:38 PM in response to Jason L

    Jason thank you but it still doesn't work

     

    I have seen the article you suggest in the link above and followed this though but it still does not work

     

    In reference to your specific suggestions:

     

    >Airplay is enabled on Apple tv - as I said above iphone 6 works - as does my mothers's iphone 5 - these devices can be mirrored on the TV and mirroring is an option on the phone. Mirroring is not offered as an option on either mine, my mothers or my fathers iPad minis.

     

    Internet is enabled. AirPlay will play video from IPad but will not mirror iPad (ie YouTube and BBC iplayer will play full frame, Safari will not be displayed) mirroring does not come up as an option

     

    Safari does not appear at all - the iPad is not mirrored in any way - but as I said above video from various apps plays full frame on the TV but the apps don't mirror

     

    Thanks

     

    ian

  • by Jason L,

    Jason L Jason L Dec 30, 2014 6:27 AM in response to gijb
    Community Specialists
    Dec 30, 2014 6:27 AM in response to gijb

    Hi Ian,

     

    Make sure AirPlay Mirroring is enabled on the iPad minis, as shown in the article linked below.

    iOS: Use AirPlay Mirroring - Apple Support

     

    Cheers,

    -Jason

  • by gijb,

    gijb gijb Dec 30, 2014 12:51 PM in response to Jason L
    Level 1 (0 points)
    Dec 30, 2014 12:51 PM in response to Jason L

    Jason

    thank you you for your help but as I said above turn on AirPlay mirroring is NOT offered as an option on the iPads

    it is offered as an option on the iPhones which work fine

    ian

  • by Jason L,

    Jason L Jason L Dec 31, 2014 7:53 AM in response to gijb
    Community Specialists
    Dec 31, 2014 7:53 AM in response to gijb

    Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.