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Dec 29, 2014 12:59 PM in response to jpauley14by judysings,Hi jpauley14,
Welcome to the Support Communities! The resource below explains how to edit or change your Apple ID. Once you have it corrected, you can use the Settings app on your iPad to remove the incorrect iCloud account and add the correct one. The resources below will explain this in more detail.
Change your Apple ID - Apple Support
http://support.apple.com/en-us/HT202667In most cases, your Apple ID is also the primary email address of your Apple ID account. You can change your Apple ID to any other email address you control, as long as it's not already in use as an Apple ID. If your email address ends with @icloud.com, @me.com, or @mac.com, it's already an Apple ID.
Use these steps to reset your Apple ID:
- Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, Find My iPhone, and iMessage on each device that uses your current Apple ID for these services.
- Go to My Apple ID.
- Select Manage your Apple ID and sign in. Forgot your password?
- Select Edit next to Apple ID and Primary Email Address.
- Enter the email address that you want to use as your Apple ID, then select Save Changes. Apple will send a verification email to that address.
- Open the email from Apple, then click Verify Now. Didn't receive the email?
- When the My Apple ID page opens, sign in with your new Apple ID email address and password. When you see a message that verification is complete, you can start using your updated Apple ID.
- Update the features and services that you use with Apple ID, so that each one is using your updated Apple ID.
If you need to change the Apple ID that's signed in to your iOS device, use these steps to sign out, then back in with a different Apple ID.
I hope this information helps ....
- Judy
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Dec 29, 2014 8:53 PM in response to judysingsby Rascal Shaz,Hi, im having this same problem. Im signed in with the correct apple ID on itunes/apps/ibook etc. But when i go to settings - icloud it has the wrong apple ID and just keeps trying to verify the email acc which is wrong and asking me for the password. All the helpful advice ive found tells me to first sign out of my apple ID in icloud to sign in with the correct.... but i cant do this since its a wrong acc that i dont have a pass for. If anyone can help thanks.
