grafixjoe

Q: Apple Pay "Your card is being activated" text does not go away...

Hello,

 

I added 4 cards to my Passbook - 2 of them say "Ready for Apple Pay" and the other 2 (Wells Fargo) say "Your card is being activated". I contacted the bank and they say those 2 cards are ACTIVE WITH APPLE PAY. They told me to call Apple. Has anyone seen this? I don't want to get into a payment situation and have the card rejected.

 

Thanks.

iPhone 6 Plus, iOS 8.1.2, Macbook Pro 2.6 Ghz

Posted on Dec 27, 2014 3:41 PM

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Q: Apple Pay "Your card is being activated" text does not go away...

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  • by grafixjoe,

    grafixjoe grafixjoe Dec 29, 2014 11:50 AM in response to michaelhadley
    Level 1 (95 points)
    Dec 29, 2014 11:50 AM in response to michaelhadley

    FYI - woke up to an ERROR this morning on BOTH Wells Fargo cards - "Could Not Verify". Called Wells Fargo AGAIN...got transferred around - ended up in "Software Support - Quicken / Quickbooks". This tech told me that there has been a problem with Wells Fargo VISA cards activating in Apple Pay and that he is able to see inside the system and can manually activate the cards (he did that for me in 10 seconds). There is no message on the Wells Fargo phone system that steers you to Apple Pay help - you have to go to "Software Support - Quicken / Quickbooks" and the tech will activate it for you.

     

    Looks like all is well - will have to get out and test it

  • by jreindel,

    jreindel jreindel Jan 1, 2015 9:02 PM in response to grafixjoe
    Level 1 (0 points)
    Jan 1, 2015 9:02 PM in response to grafixjoe

    Hey, I hope I can be of help. I had the EXACT same situation as you described, to a "T"! I added my card and called the bank to verify it, and they said it is ready, and the "card is being activated" message wouldn't go away; my bank told me to call apple.. So after much time on the phone with Apple, and much time spent in the Apple store, I gave up., but I decided I'd try calling my bank again. I explained to them everything that was happening and after that, they transferred me to someone from their tech department and I told him what it said on my phone, and he said "ok wait a second" and he told me it should now say "card has been suspended", which it did, and then he said that it should now say "Card is ready" or whatever it is that it says. So he was able to do something while on the phone with me basically instantaneously, so I would suggest you call the bank and explain like I did. Good luck

  • by tsg7458,

    tsg7458 tsg7458 Jan 12, 2016 1:36 PM in response to grafixjoe
    Level 1 (0 points)
    Jan 12, 2016 1:36 PM in response to grafixjoe

    In case anyone is having this problem, still, I found that when my camera read the account number off the card it mis-entered it (it didn't read the numbers correctly).  So my card sat in "being activated" for a day or two due to a wrong card number.  Once I removed the card and rescanned it, double checking that it read the account number correctly, it activated within several seconds.

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