Q: iphone 5s getting hot and freezing

after apple released the 8.1.2 software update my iphone 5s is getting hot and freezing.. sometimes when trying to call someone it wont show the phone function. while the call is being made so there's no way to hangup the phone call

Posted on Dec 27, 2014 6:00 PM

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by Jason L,

Jason L Dec 29, 2014 1:49 PM in response to Y2murilo11
Community Specialists

Dec 29, 2014 1:49 PM in response to Y2murilo11

Hello Y2murilo11,
Welcome to Apple Support Communities.

It sounds like your iPhone is getting warm and intermittently stops responding. Take a look at the article linked below, it provides troubleshooting suggestions that’ll resolve issues like the one that you've described.
iOS: Not responding or does not turn on - Apple Support

Also, you can find a lot of great information about the devices operating temperature and what happens when it exceeds a certain temperature threshold here:
Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support

Ciao,
-Jason
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