sheliaonabike
Level 1 (0 points)

Q: Updating ITunes

The latest update I have of ITunes is 11.0.4.4 and I have tried to update everytime it tells me to do so. I click on save, it doesnt save and no dowload happens.. what do I do?? it is way past version 12 now... Glenda

windows, Windows 98

Posted on Dec 28, 2014 5:06 AM

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sheliaonabike

Q: Updating ITunes

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  • by alex_h1,

    alex_h1 alex_h1 Dec 30, 2014 6:52 AM in response to sheliaonabike
    Community Specialists
    Dec 30, 2014 6:52 AM in response to sheliaonabike

    Howdy sheliaonabike,

     

    If you're having issues with downloading and updating your iTunes, please take a look at the information in the article linked to below.

     

    Issues installing iTunes for Windows - Apple Support

     

    Thanks for using the Apple Support Communities!

     

    Cheers,

    Alex H.

  • by turingtest2,

    turingtest2 turingtest2 Dec 30, 2014 9:03 AM in response to sheliaonabike
    Level 10 (88,170 points)
    Apple TV
    Dec 30, 2014 9:03 AM in response to sheliaonabike

    See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required. Review the rest of the user tip if necessary.

     

    Windows 98 is a tad old school. You'll need Windows XP SP3 at minimum.

     

    tt2

  • by sheliaonabike,

    sheliaonabike sheliaonabike Dec 30, 2014 12:16 PM in response to alex_h1
    Level 1 (0 points)
    Dec 30, 2014 12:16 PM in response to alex_h1

    Hi Alex, I just note... because someone suggested Windows 98 is a tad old... that my request looks like I have Windows 98 I do not know where that came from I have Windows XP Professional Service Pack 3, soes that make a difference to your response? Glenda

  • by sheliaonabike,

    sheliaonabike sheliaonabike Dec 30, 2014 12:19 PM in response to turingtest2
    Level 1 (0 points)
    Dec 30, 2014 12:19 PM in response to turingtest2

    Hi Turingtes2, I just note... you suggested Windows 98 is a tad old... that my request looks like I have Windows 98 I do not know where that came from I have Windows XP Professional Service Pack 3, soes that make a difference to your response?  Your answer is a little beyond me, I feel I would push a wrong button somewhere. I am also having trouble getting my music on to my IPod now. I have restored it as suggested as I was trying to reload some music . I put a heap of music where I used to put it and clicked for it to transfer and nothing trf to to IPod.....hope you can help Glenda

  • by turingtest2,

    turingtest2 turingtest2 Dec 30, 2014 12:35 PM in response to sheliaonabike
    Level 10 (88,170 points)
    Apple TV
    Dec 30, 2014 12:35 PM in response to sheliaonabike

    You should update your user profile at https://discussions.apple.com/people/sheliaonabike.

     

    No change in the advice regarding how to download the current version of iTunes.

     

    If you have difficulty downloading the iTunes installer file try; unticking the "Keep me up to date..." box, clearing your browser's cache, changing pop-up blocker settings, using an alternate browser, or using these direct links:

     

    The easiest way to organize your iPod is to set up one or more playlists in iTunes that have the content you want on the device, then set the options to sync with selected playlists and sync.

     

    The user tip I've linked to has further links to support articles that should help if, for example, your device doesn't show in iTunes or you encounter errors when upgrading.

     

    tt2