Q: Help with my voicemail
I have bought the iPhone 5S and it doesn't show a list of voicemails, however my iPhone 4 did show me a list of voicemails how can I change my 5s show me a list of voicemails??
thank you
iPhone 5s, iOS 8.0.2
Posted on Dec 28, 2014 7:18 AM
Hey Vanessa. Generally speaking you'll have to set what is known as your Visual Voicemail back up on your new iPhone. In that past I know sometimes the carrier might set this up for you when you purchase the phone but they tend to rely more on iTunes or iCloud these days.
At any rate I have a few questions for you. When you open Voicemail from your phone app does it give you an option for setup? (Literally should have a button that says setup)
Also which Carrier are you with? There are certain carriers that don't support visual voicemail. If you are still with the same carrier you had with your 4 then that won't make a difference but always good to cover our bases!
Also if anything run down the steps in this article. It should at least get you in the right direction: Get help with visual voicemail on your iPhone - Apple Support
Posted on Dec 28, 2014 7:46 AM