Can't authorize windows 8.1

I just purchased a new windows 8.1 computer and want to share music off my desk mac, which we have always done with a Vista computer. I can't get the windows itunes to communicate with apple store or not able to authorize. Any suggestions and what are the proxie settings on a laptop 8.1? I can get internet for web, skype, netflex, etc.

Posted on Dec 28, 2014 4:44 PM

Reply
4 replies

Dec 31, 2014 2:01 PM in response to norm123

Problem solved, but not sure why! thanks to everyone that provide info. The steps I took, but not sure why it worked this time: Reloaded Windows 8.1, added port 3689 to McAfee, loaded itunes using Internet Explorer, it worked. I used IE this time since itunes uses their settings, not sure if it made a difference instead of FireFox, but who cares!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't authorize windows 8.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.