iPhone 6 music volume is not loud enough!

Question

Level 1

2 points

iPhone 6 music volume is not loud enough!

I purchased the iPhone 6 about a week ago from my carrier and noticed that the sound quality on my iPhone 6 is not as good as on my iPad or my previous iPod (3rd Generation). The iPhone 6 has more bass than it's previous models but I find that sometimes the bass drowns out the singers in the songs or makes the music sound far away. Along with that, the volume is not as loud as my other products. When the music is at max is sounds about 30% lower than the max on my other Apple products. Some others have complained about this on here but have yet to receive any answers. I do not have the protective film on there anymore and my case doesn't prevent my headphone jack from being inserted. I also do not have any volume limits on in my settings. I have even updated my phone to the latest iOS to see if it would help but did not. I'm not sure if I should take it to the Genius Bar or what. Anyone else having this problem?

iPhone 6, iOS 8.1.2

Posted on Dec 28, 2014 9:26 PM

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Answer 1

Best reply

Jason L

Community Specialist

Dec 30, 2014 11:50 AM in response to raeell

Hey raeell,

Welcome to Apple Support Communities.

It sounds like you’ve done quite a bit of troubleshooting in an attempt to resolve the sound issue with your iPhone 6. If you haven't already, take a look at the article linked below which provides some additional troubleshooting tips that you may not have tried already.

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

Take care,

-Jason

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Answer 2

Jan 1, 2015 4:21 AM in response to raeell

I also have this problem. It's not just music played through the speaker but also through headphones. Music on the iPhone 6 is just not as loud as it was on my iPhone 4s which is very disappointing. I hope that it's something that will be improved in a software release.

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Answer 3

Jan 1, 2015 4:30 AM in response to russell_jt

I have found that turning off 'Sound Check' in Settings > Music improves this. Also setting Equaliser to Off improves it slightly.

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Answer 4

hikinco

Level 1

0 points

Jan 1, 2015 4:38 AM in response to russell_jt

I don't even see an option under settings for 'sound check' or equalizer. Can you tell me where they are? Thanks

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Answer 5

Jan 1, 2015 4:40 AM in response to hikinco

You just go Settings > Music. Sound check may only be an option on iPhone 6 - i don't remember seeing it on my previous phone. Equaliser is called EQ.

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Answer 6

Lexiepex

Level 6

14,102 points

Jan 1, 2015 4:43 AM in response to hikinco

As said: in Settings->Music you will find these settings.

Compare your sounds to an iPhone of a friend to see whether it is really weak. If so you have warranty and have Apple look at it.

Lex

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Answer 7

raeell Author

Level 1

2 points

Jan 6, 2015 6:24 PM in response to Lexiepex

Might I add, my other device was running on iOS 5. I notice a significant difference in the sounds.

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Answer 8

Lexiepex

Level 6

14,102 points

Jan 7, 2015 12:28 AM in response to raeell

all: here is someone who describes how to make the sound better in iPhone6:

http://www.gottabemobile.com/2014/09/24/how-to-make-iphone-6-calls-sound-better/

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Answer 9

swann61

Level 1

0 points

Feb 28, 2015 8:17 PM in response to russell_jt

Your suggestions russell_jt made a big difference thanks

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Answer 10

Mar 28, 2015 2:29 PM in response to raeell

HI, any updates on this? I have tried all listed suggestion but no success! Using same EQ and other music settings and, same headphones and same audio track on my iPhone 6 and iPhone 4 I can clearly say that iPhone 4 is on ~15-20% louder then iPhone 6. That's sad! Apple please clarify this question asap!

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Answer 11

Jan 4, 2016 4:03 AM in response to russell_jt

thanks bud,sound check and eq off, my i6+ rocks super loud!!!! thanks for ur post ...

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Answer 12

Sep 13, 2016 12:21 AM in response to russell_jt

That did it, thanks bud

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Answer 13

Oct 21, 2016 9:22 AM in response to raeell

I make my music louder by increasing the volume in ITunes. Right click on the song in ITunes, then select "Get Info" -> Options and there is a setting called "volume adjustment." Set it to +100% and then press "OK." This saves the volume level to the song file itself. I always put the volume on maximum before I put the song on my IPhone. You can do a bulk update too.

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