Q: iPhone 6plus 64 gb keeps restarting. Available space 33 gb. Apps 140.

Product: IPhone 6 plus 64 GB

OS version: 8.1.2

Purchased in October 2014

Issue: The phone keeps restarting itself. It suddenly restarts with the black screen with the apple logo and then comes back online in he locked screen mode. This keeps happening about 2-3 times an hour. I have tried restarting the phone, restored it and also tried resetting it completly.

The phone has about 33 GB of free space and has only 140 apps installed. It has been upgraded to the lattest software.

iPhone 6 Plus, iOS 8.1.2

Posted on Dec 28, 2014 10:13 PM

I have this question too

Q: iPhone 6plus 64 gb keeps restarting. Available space 33 gb. Apps 140.

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by alex_h1,

alex_h1 Dec 30, 2014 12:01 PM in response to skon1984
Community Specialists

Dec 30, 2014 12:01 PM in response to skon1984

Hello skon1984,

Thanks for using Apple Support Communities.

From your post I understand that your iPhone is unexpectedly restarting on its own. Since you have already done great troubleshooting, the next step would be contacting Apple Support by using the link below.

Make sure your iOS device is up to date. If you still see this issue after updating, contact Apple Support.
Learn what to do if your iOS device won't start up past Apple logo or doesn't respond.

If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support

Take care,
Alex H.
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Q: iPhone 6plus 64 gb keeps restarting. Available space 33 gb. Apps 140.

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by alex_h1,

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