Q: iPhone 6 WiFi Not Connecting while iPhone 4/5 with same 8.1.2 software does -- multiple iphone 6's in the office experiencing same ... iPhone 6 WiFi Not Connecting while iPhone 4/5 with same 8.1.2 software does -- multiple iphone 6's in the office experiencing same issue // please help ? more
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Helpful answers
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Dec 29, 2014 9:23 AM in response to NYCAK88by razmee209,NYCAK88 wrote:
Thought it was a software issue but after updating all the iphone 6's to the latest 8.1.2 software, problem still exists. Error coming up is "Unable to join network". Only on the IP6/6+'s. Any other model besides the 6/6+'s connects perfectly fine with the identical 8.1.2 software. I'm in the office 10+ hours a day and rely on data/phone in order to conduct business. Using my data plan will cause me to lose a significant amount of $$ -- we've tried every single troubleshooting method but to no avail. please help!
Please state every single troubleshooting methods you tried.
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Dec 29, 2014 9:32 AM in response to razmee209by NYCAK88,Sure --
1. Reset Network Settings
2. Disabled WiFi Networking in Location Services
3. Hard Reboots
4. Restore from iTunes
Missing anything ?
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Dec 29, 2014 9:35 AM in response to NYCAK88by razmee209,Try rebooting your work wifi router.
Do you have an IT person at your work who can help assist?
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Dec 29, 2014 12:03 PM in response to razmee209by NYCAK88,IT just restarted the router for me and still nothing -- they say its something with the actual device that's not allowing it to connect; seems like a common issue on the IP6's as I can tell from my due diligence.
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Dec 29, 2014 12:21 PM in response to NYCAK88by razmee209,Just to double check you've tried everything:
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
iOS and OS X: Recommended settings for Wi-Fi routers and access points - Apple Support