darcym89

Q: Why does my macbook pro keep on freezing

Problem description:

Mac keeps freezing and running slow

 

EtreCheck version: 2.1.5 (108)

Report generated December 29, 2014 10:37:51 PM EST

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.

 

Hardware Information: ℹ️

    MacBook Pro (13-inch, Mid 2010) (Verified)

    MacBook Pro - model: MacBookPro7,1

    1 2.4 GHz Intel Core 2 Duo CPU: 2-core

    4 GB RAM

        BANK 0/DIMM0

            2 GB DDR3 1067 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1067 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information: ℹ️

    NVIDIA GeForce 320M - VRAM: 256 MB

        Color LCD 1280 x 800

        spdisplays_display_connector

 

System Software: ℹ️

    Mac OS X 10.6.8 (10K549) - Uptime: 10:20:49

 

Disk Information: ℹ️

    ST9250315ASG disk0 : (232.89 GB)

        - (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) /  [Startup]: 249.72 GB (12.24 GB free) (Low!)

 

    HL-DT-ST DVDRW  GS23N 

 

USB Information: ℹ️

    Apple Inc. Built-in iSight

    Apple Internal Memory Card Reader

    Apple Inc. BRCM2046 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Computer, Inc. IR Receiver

    Apple Inc. Apple Internal Keyboard / Trackpad

 

Kernel Extensions: ℹ️

        /Library/Application Support/Hotspot Shield

    [not loaded]    com.anchorfree.tun (1.1.1 - SDK 10.8) [Support]

 

        /System/Library/Extensions

    [not loaded]    com.caiaq.driver.NIUSBAudio2DJDriver (2.4.20) [Support]

    [not loaded]    com.caiaq.driver.NIUSBAudio4DJDriver (2.4.20) [Support]

    [not loaded]    com.caiaq.driver.NIUSBHardwareDriver (2.4.20) [Support]

    [not loaded]    com.caiaq.driver.NIUSBTraktorAudio2Driver (2.4.20) [Support]

    [not loaded]    com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.4.20) [Support]

    [not loaded]    com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.4.20) [Support]

    [not loaded]    com.native-instruments.driver.NIUSBDeviceHelper (1.0.6) [Support]

    [not loaded]    com.numark.mixdeck.usb (2.0.2) [Support]

    [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Support]

    [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Support]

 

        /System/Library/Extensions/NumarkMixDeckAudio.kext/Contents/PlugIns

    [not loaded]    com.numark.mixdeck.usb_TIGER (2.0.2) [Support]

 

Problem System Launch Daemons: ℹ️

    [not loaded]    org.samba.winbindd.plist [Support]

 

Launch Agents: ℹ️

    [running]    com.epson.Epson_Low_Ink_Reminder.launcher.plist [Support]

    [loaded]    com.epson.esua.launcher.plist [Support]

    [running]    com.epson.eventmanager.agent.plist [Support]

    [loaded]    com.google.keystone.agent.plist [Support]

    [running]    com.rim.BBAlbumArtCacher.plist [Support]

    [running]    com.rim.BBLaunchAgent.plist [Support]

    [running]    com.trusteer.rapport.rapportd.plist [Support]

 

Launch Daemons: ℹ️

    [loaded]    com.adobe.fpsaud.plist [Support]

    [loaded]    com.anchorfree.ajaxserver.plist [Support]

    [loaded]    com.google.keystone.daemon.plist [Support]

    [running]    com.rim.BBDaemon.plist [Support]

    [running]    com.trusteer.rooks.rooksd.plist [Support]

    [loaded]    com.tunnelbear.mac.tbeard.plist [Support]

 

User Launch Agents: ℹ️

    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Details]

    [running]    com.codecm.uploader.plist [Support]

    [loaded]    com.divx.agent.postinstall.plist [Support]

 

User Login Items: ℹ️

    Garmin Express Service    UNKNOWN (missing value)

    NIHardwareAgent    Application (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)

    iCal    Application (/Applications/iCal.app)

    BitTorrent    UNKNOWN (missing value)

    Hotspot Shield    UNKNOWN (missing value)

    BlackBerry Device Manager    ApplicationHidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)

 

Internet Plug-ins: ℹ️

    JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version

    FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

    OVSHelper: Version: 1.1 [Support]

    Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

    QuickTime Plugin: Version: 7.6.6

    DivXBrowserPlugin: Version: 2.2 [Support]

    o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]

    googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]

    Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]

    iPhotoPhotocast: Version: 7.0

 

Safari Extensions: ℹ️

    codec-M [Installed]

    DivX Plus Web Player HTML5 <video> [Installed]

 

Audio Plug-ins: ℹ️

    iSightAudio: Version: 7.6.6

    NumarkMixDeckAudioHAL: Version: Unknown [Support]

 

3rd Party Preference Panes: ℹ️

    DivX  [Support]

    Flash Player  [Support]

    Native Instruments USB Audio  [Support]

    Trusteer Endpoint Protection  [Support]

    YAMAHA-USBMIDIPatch  [Support]

 

Time Machine: ℹ️

    Time Machine information requires OS X 10.7 "Lion" or later.

 

Top Processes by CPU: ℹ️

        17%    firefox

         9%    plugin-container

         9%    GoogleSoftwareUpdateAgent

         3%    WindowServer

         1%    hidd

 

Top Processes by Memory: ℹ️

    691 MB    firefox

    309 MB    plugin-container

    99 MB    iTunes

    82 MB    mds

    73 MB    rapportd

 

Virtual Memory Information: ℹ️

    651 MB    Free RAM

    1.98 GB    Active RAM

    1.03 GB    Inactive RAM

    370 MB    Wired RAM

    405 MB    Page-ins

    618 KB    Page-outs

 

Diagnostics Information: ℹ️

    Dec 27, 2014, 03:39:27 AM    /Library/Logs/DiagnosticReports/mds_2014-12-27-033927_[redacted].crash

    Dec 29, 2014, 12:17:37 PM    Self test - passed

    Dec 27, 2014, 03:39:27 AM    /Library/Logs/CrashReporter/mds_2014-12-27-033927_[redacted].crash

Mac OS X (10.6.8)

Posted on Dec 29, 2014 7:52 PM

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Q: Why does my macbook pro keep on freezing

  • All replies
  • Helpful answers

  • by K Shaffer,

    K Shaffer K Shaffer Dec 29, 2014 9:04 PM in response to darcym89
    Level 6 (14,399 points)
    Desktops
    Dec 29, 2014 9:04 PM in response to darcym89

    To take a look into the Console utility's crash logs may be helpful to someone who could

    understand the cause and effect relationship of the information stated there; but without

    doing that, your computer needs to have several GB of items you have stored in its Hard

    Disk Drive, moved to some other off-computer archive (an external enclosed hard drive)

    and once those files are copied to the external storage device, the originals may be

    removed or trashed. Only after you have a good backup, and copies moved over to it.

     

    Since hard drives do wear out, that may be a suspect in the issues; however a diagnostic

    should be performed by an authorized Apple service provider, maybe even at the Genius

    bar if you could set an appointment; a larger capacity hard drive could help it. But before

    anything gets too worse, if you don't already back up your content to an external, do that.

     

    A good backup plan should already in place so if the hard drive should fail, you won't

    lose much data or works in progress, saved images, and other content. The backup

    would be off the computer, and those copied items could be accessed by the computer

    so you do not necessarily need to keep them inside the computer.

     

    There are several kinds of backups, the Time Machine method, and also separate other

    external hard disk drives; full system clones, and copies of your works on DVD or USB

    Flash or thumb drive, etc.

     

    So, the hard drive is way too full for the system to work adequately; and the computer

    may do better if it has more 'free' or unused drive storage capacity than it has now. The

    Etrecheck report fairly much makes it easy to learn more; for example, since the report

    says how much or how little chip RAM is installed, and the computer build model year

    along with good identifier information, I can tell from looking into some resources any

    one could, and find the computer you have could also see an upgrade to up to 16GB

    RAM in memory chips, which could also help the computer run better.

     

    Random access memory, the chip RAM, is not the same as hard disk drive storage

    capacity, where the system and software lives. However the computer can & does

    use unoccupied or free space of the hard disk drive as temporary swap file read/write

    space, and that is sorely lacking in your computer now the hard drive is nearly full.

     

    Maximum Memory    16 GB (Actual) 8 GB (Apple)

    Memory Slots    2 - 204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM

     

    •MacBook Pro: How to remove or install memory - Apple Support

     

    Between the lack of free hard drive space (too full of your saved content, do not use

    a 'cleaning software' since they can damage your system and also slow it down) and

    some other items that don't seem necessary, you could speed it up by not having so

    much stuff loading on startup, items indicated in the Report. And with the hard drive

    less full, the system can use the unused hard drive capacity as swap space for temp

    files and also for Virtual Memory. This is an automatic feature in OS X to help the

    system manage resources and ration what exists as best it can. So a too-full HDD is

    one likely cause of slowness, perhaps crashes if data on the hard drive has been

    compromised or partially over-written due to being too full. And as the computer gets

    older, it also may need to have the internal hard disk drive replaced, a new one with

    more capacity could help. Also the RAM could be upgraded to as much as 16GB, as

    there are two chips in it now, at only 2GB each; it could have up to two 8GB chips.

    This would allow the system to work better, especially if you chose to upgrade the Mac

    OS X to a later version. Before a system's upgraded, the computer hardware should be.

     

    Others may likely offer specific advice, and some ideas I have (not said) are generally

    those kinds of things one would already have tried; such as boot from the install-restore

    system DVD, and run repair disk, plus repair disk permissions, and restart. This may

    help in general, but just by starting up in SafeBoot alone could help, as I do that and

    repair disk permissions from within the system itself. But, my computers run with about

    50% free or unused hard drive capacity, so there is plenty of room for swap files and

    Virtual Memory. Your Snow Leopard should be able to work OK with 4GB RAM, so other

    stuff in there, plus the fullness of the hard drive, are contributing to the problem.

     

    A replacement hard disk drive of, say, 500GB could help, at least until it too gets full.

    The computer you have should be easier to upgrade the hard disk drive, as well as

    the RAM. You could get and view the content of an iFixit.com repair guide for this info.

     

    The system Console crash logs may help, where there is a time and date in those which

    match the crash time you experienced or know about. However, I suspect the HDD, first.

    Too full, and perhaps there may be a problem with it. They wear out & can be replaced.

    A diagnostic test, should be helpful in determining a good path to consider in this matter.

     

    Sorry to not offer one specific item of helpful reply here...

    Good luck & happy computing!