-
All replies
-
Helpful answers
-
Dec 31, 2014 7:20 AM in response to floyd boydby brenden dv,Hi floyd boyd,
I apologize, I'm a bit unclear on exactly what kind of docs these files are, and/or what app you are trying to open them with on your iPhone. If you continue having issues with iCloud Drive, you may find the troubleshooting steps outlined in the following article helpful:
Get help using iCloud Drive - Apple Support
Regards,
- Brenden
-
Dec 31, 2014 4:07 PM in response to floyd boydby floyd boyd,I HAVE CREATED FOLDERS IN ICLOUD DRIVE ON MY MAC AND IN THESE I HAVE VARIOUS FILES IN WORD , EXCEL , PDF ETC .
SO WHEN I OPEN SAY .......PAGES ON MY IP6 AND I HIT THE + ( CREATE DOC ETC) AND OPEN ICLOUD DRIVE I CAN SEE ALL MY FOLDERS AND IF I CLICK ON A FOLDER I CAN SEE ALL MY DOCS , BUT CANT OPEN ANY OF THEM , THEY ARE "GREYED OUT"
IF WE CAN CORRESPOND DIRECT I CAN SEND YOU SOME SCREEN SHOTS OR SOMETHING SO YOU CAN SEE IF THAT HEPLS
-
Jan 2, 2015 2:25 PM in response to floyd boydby brenden dv,Hi floyd boyd,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
Regards,
- Brenden
