HT201084: Family Sharing and Apple ID for your child

Learn about Family Sharing and Apple ID for your child
FatTurtle
Level 1 (0 points)

Q: No Messages or FaceTime for child IDs in Family Sharing?

The heading of this page says a child's Apple id will give them access to iMessages and FaceTime, yet after setting up my daughter's account, these features are greyed out on her iPad.  Why won't they work for her??

iPad 2, iOS 8.1.2, Family Sharing

Posted on Dec 30, 2014 2:52 AM

by Topaztiger27,Apple recommended
Topaztiger27 Topaztiger27
Level 1 (11 points)
A:

To solve this

  1. Click general > restrictions
  2. scroll down to accounts (under allow changes)
  3. make sure allow changes is ticked

You will them be able to go to the facetime settings and log in with your child's details. After this you can go back into accounts and tick 'don't allow changes' to stop your child from logging into or out of other apps and services.

Posted on Jul 11, 2016 9:26 AM

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FatTurtle

Q: No Messages or FaceTime for child IDs in Family Sharing?

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  • Helpful answers

  • by FatTurtle,

    FatTurtle FatTurtle Dec 30, 2014 2:56 AM in response to FatTurtle
    Level 1 (0 points)
    Dec 30, 2014 2:56 AM in response to FatTurtle

    ... I just noticed iCloud is also greyed out in Settings.

  • by Topaztiger27,Apple recommended

    Topaztiger27 Topaztiger27 Jul 11, 2016 9:26 AM in response to FatTurtle
    Level 1 (11 points)
    Jul 11, 2016 9:26 AM in response to FatTurtle

    To solve this

    1. Click general > restrictions
    2. scroll down to accounts (under allow changes)
    3. make sure allow changes is ticked

    You will them be able to go to the facetime settings and log in with your child's details. After this you can go back into accounts and tick 'don't allow changes' to stop your child from logging into or out of other apps and services.