Q: I bought Mountain Lion to upgrade my MAC, now cannot upgrade. My laptop says: cannot download. Someone help this is extrememly fru ... I bought Mountain Lion to upgrade my MAC, now cannot upgrade. My laptop says: cannot download. Someone help this is extrememly frustrating. I currently have Snow Leopard more
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Helpful answers
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Dec 30, 2014 5:25 AM in response to xosandstormxoby keg55,Does your Mac meet the minimum requirements for OS X Mountain Lion?
To install Mountain Lion, you need one of these Macs:
- iMac (Mid 2007 or newer)
- MacBook (Late 2008 Aluminum, or Early 2009 or newer)
- MacBook Pro (Mid/Late 2007 or newer)
- MacBook Air (Late 2008 or newer)
- Mac mini (Early 2009 or newer)
- Mac Pro (Early 2008 or newer)
- Xserve (Early 2009)
Your Mac needs:
- OS X v10.6.8 or OS X Lion already installed
- 2 GB or more of memory
- 8 GB or more of available space
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Dec 30, 2014 6:34 AM in response to keg55by xosandstormxo,I have snow leopard. It's a nightmare trying to figure out MAC issues. I at this point want to know 1. WHY isn't mountain lion downloading & 2. If not, then I want a refund. Beyond frustrating. Thank you for answering and the answer to your questions are YES.
Does your Mac meet the minimum requirements for OS X Mountain Lion?
To install Mountain Lion, you need one of these Macs:
- iMac (Mid 2007 or newer)
- MacBook (Late 2008 Aluminum, or Early 2009 or newer)
- MacBook Pro (Mid/Late 2007 or newer)<--------------------------YES
- MacBook Air (Late 2008 or newer)
- Mac mini (Early 2009 or newer)
- Mac Pro (Early 2008 or newer)
- Xserve (Early 2009)
Your Mac needs:
- OS X v10.6.8 or OS X Lion already installed<---------------------YES
- 2 GB or more of memory
- 8 GB or more of available space
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Dec 30, 2014 6:45 AM in response to xosandstormxoby keg55,Have you contacted Apple Support to report this?
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Dec 30, 2014 6:49 AM in response to keg55by xosandstormxo,No, I am not sure how to do that either. I have found the MAC APPLE site to be user-unfriendly.
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Dec 30, 2014 6:52 AM in response to xosandstormxoby keg55,This discussion might help too as the original poster had a similar or same experience.
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Dec 30, 2014 7:09 AM in response to keg55by xosandstormxo,Thank you. I have to pay for contacting support. So I know this is not an option for me.
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