estheremma2
Level 1 (0 points)

Q: Using Canon 9000f Mark II with my Mac desktop, having problems connecting. Getting message on alert "Cannot find the specified folder.  Check the save settings"  Please advise

Please help me figure out how to connect my Mac Desktop with Canon 9000f Mark II,

 

Thank you

iMac

Posted on Dec 30, 2014 10:25 AM

by rkaufmann87,Solvedanswer
rkaufmann87 rkaufmann87
Level 9 (58,184 points)
Photos for Mac
A:

It would be more helpful if you describe the issue in more detail, please tell us the steps you are taking. We don't know anything about your system, for example what is a Canon 9000f Mark II, what version of OS X is installed. In short without any useful information we simply cannot help you out.

Posted on Dec 30, 2014 10:29 AM

Close
estheremma2

Q: Using Canon 9000f Mark II with my Mac desktop, having problems connecting. Getting message on alert "Cannot find the specified fol ... more

  • All replies
  • Helpful answers

  • by rkaufmann87,Solvedanswer

    rkaufmann87 rkaufmann87 Dec 30, 2014 10:29 AM in response to estheremma2
    Level 9 (58,184 points)
    Photos for Mac
    Dec 30, 2014 10:29 AM in response to estheremma2

    It would be more helpful if you describe the issue in more detail, please tell us the steps you are taking. We don't know anything about your system, for example what is a Canon 9000f Mark II, what version of OS X is installed. In short without any useful information we simply cannot help you out.

  • by Gary Scotland,

    Gary Scotland Gary Scotland Dec 30, 2014 11:16 AM in response to estheremma2
    Level 6 (14,328 points)
    Desktops
    Dec 30, 2014 11:16 AM in response to estheremma2

    First, download the latest driver for this scanner available here, selecting the Mac OS installed on your Mac: Canon Driver Mac OS X

     

    next, run the software and follow the onscreen instructions

  • by estheremma2,

    estheremma2 estheremma2 Dec 30, 2014 12:24 PM in response to Gary Scotland
    Level 1 (0 points)
    Dec 30, 2014 12:24 PM in response to Gary Scotland

    I did this function couple of times and it just leads me to the same problem.  It just keeps on repeating  "cannot find the specified folder....."  suggests for me to go back to settings, in the settings I just cannot figure out what I am doing wrong.  THe same problem over and over.

     

    Thank you for your help, hope that you might have more suggestions for me.  Don't want to have to go out and buy a new scanner.

  • by estheremma2,

    estheremma2 estheremma2 Dec 30, 2014 12:34 PM in response to rkaufmann87
    Level 1 (0 points)
    Dec 30, 2014 12:34 PM in response to rkaufmann87

    Thank you rkaufmann87 for trying to solve my scanner problem. 

    I spoke with Canon help desk and they directed me to go to Canon Driver Mac OS X and download from there.  They actually walked me through it, it seemed that my Canon Download disc was not doing the trick so they went straight to the source.  After we went through all the necessary procedures, I clicked on the Canon IJ Scan Utility and pressed the PHOTO button which brought me to an alert that stated "Cannot find the specified folder.  Check the save settings."   Which I did.  When I go to the settings I just do not know what I am doing wrong, I just keep getting the same alert "Caannot find the specified folder...."  I just do not know what folder they are asking for. 

    Please advise

    Thank you so much for your help.

  • by rkaufmann87,Helpful

    rkaufmann87 rkaufmann87 Dec 30, 2014 12:43 PM in response to estheremma2
    Level 9 (58,184 points)
    Photos for Mac
    Dec 30, 2014 12:43 PM in response to estheremma2

    Instead of using the Canon app,  use Image Capture which is pre-installed on your system. This app will allow you to save to any folder you choose. My guess is you many not be familiar with Image Capture, if that assumption is correct please click Mac Basics: Using a scanner - Apple Support

  • by estheremma2,

    estheremma2 estheremma2 Dec 31, 2014 9:24 AM in response to rkaufmann87
    Level 1 (0 points)
    Dec 31, 2014 9:24 AM in response to rkaufmann87

    Thank you rkaufman87, it worked!!!

     

    Have a wonderful 2015 year. 

  • by rkaufmann87,Helpful

    rkaufmann87 rkaufmann87 Dec 31, 2014 11:00 AM in response to estheremma2
    Level 9 (58,184 points)
    Photos for Mac
    Dec 31, 2014 11:00 AM in response to estheremma2

    Your welcome.