HT201422: If you get an error when trying to activate iMessage or FaceTime

Learn about If you get an error when trying to activate iMessage or FaceTime
BoxerDogDesign
Level 1 (0 points)

Q: iMessage with photo want send

iMessage sent via Photos app on iPad fails

iMac, OS X Mavericks (10.9.1), 17 inch Mac Book Pro running 10.8.5

Posted on Dec 30, 2014 4:41 PM

Close
BoxerDogDesign

Q: iMessage with photo want send

  • All replies
  • Helpful answers

  • by Demo,

    Demo Demo Dec 30, 2014 4:50 PM in response to BoxerDogDesign
    Level 10 (94,961 points)
    iPad
    Dec 30, 2014 4:50 PM in response to BoxerDogDesign

    Try basic troubleshooting steps. If it still will not send, post back with detailed information as to waht exact,y happens when you try to send a photo via Messages from the Photos App.

     

    Close all apps on the iPad and then reset the device. You will not lose any data.

     

    In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.

     

    Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.