I have a movie that has stopped and restarted a hundred times in the past 3 days what can I do to make it download
Movie hasnt downloaded for the past 3 days
iPad 2, iOS 8.1.1
Hello __sara__13,
From what I can gather from your post, it sounds as though your iTunes content isn't downloading to your comptuer. I have located an article that may help you. It contains some quick troubleshooting steps you can attempt:
iTunes: How to resume interrupted iTunes Store downloads
If your download was interrupted using your Mac or PC
- Open iTunes.
- Choose Store > Check for Available Downloads.
- Type your account name and password if prompted.
If these steps didn't work for you, try the following steps to resolve issue.
- Restart your iOS device or computer.
- Check for updates for your Mac or PC and install any software updates. Also, update any security software you may have (anti-virus, anti-malware, firewall, and so on).
- If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer to the manufacturer's website for your router to get information on updating its firmware.)
- If you are using a Mac or PC, try using an Ethernet cable for wired Internet access instead of using Wi-Fi. If the issue is still unresolved and you're using iTunes for Windows, follow the steps to troubleshoot security software issues.
Thank you for contributing to Apple Support Communities.
Best,
BobbyD