otterSD
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Q: I cannot get my iPAD air iOS 8.1.2 to work with my epson WF 3640.  Driver is 9.31.  Is the driver of the epson up to date with the iOS?  Help please

I cannot get my iPad air iOS 8.1.2 to talk to my epson wf 3640 which driver is 9.31.  Both are on the same network so I am not sure why it is not working.  Any help or suggestions would be greatly appreciated.  Thanks

iMac, OS X Mountain Lion (10.8.4)

Posted on Dec 30, 2014 6:42 PM

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otterSD

Q: I cannot get my iPAD air iOS 8.1.2 to work with my epson WF 3640.  Driver is 9.31.  Is the driver of the epson up to dat ... more

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  • by norm123,

    norm123 norm123 Jan 1, 2015 7:33 AM in response to otterSD
    Community Specialists
    Jan 1, 2015 7:33 AM in response to otterSD

    Hi otterSD, 

     

    When it comes to using AirPrint and it is not seeing your printer, the check the troubleshooting below to get it sorted out. You have already made sure it is on the same wireless network, so check to make sure that the printer does not need attention with any errors and check Epson’s website if there is any firmware updates for the printer. 

     

    About AirPrint

    http://support.apple.com/en-us/HT201311

     

    If you're unable to print

    Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."

     

    1. Make sure your printer has paper, and enough ink or toner installed.
    2. Make sure your printer is connected to the same Wi-Fi network as your iOS device.
    3. Make sure your printer has power and is turned on. Try turning your printer off and then back on again to see if it resolves your issue.
    4. Check to see if your printer has any error lights or indicators displayed on the printer's control panel. Check the documentation that came with your printer to clear any errors displayed.
    5. Check with your printer's manufacturer to see if any firmware updates are available for your printer. Check your printer's documentation or contact the printer vendor for more information. A firmware update may be available, even if you just bought your printer.

     

    Take it easy,

    -Norm G.