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Shirley Morris
Level 1 (5 points)

Q: how to reset login password

I have an iMac (21.5-inch, Mid 2010) running OS 10.10.1 I was interrupted when changing our login password and can't remember new one I chose. The choice of use apple id to change password is greyed out. I am both admin and user.  How can I set a new log in, previously Utilites with software install could be used.

Posted on Dec 31, 2014 2:18 AM

by dominic23,Solvedanswer
dominic23 dominic23
Level 8 (41,541 points)
Mac OS X
A:

OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks and 10.10 Yosemite

 

 

Start the computer,then press and hold down command and R keys to start into recovery partition.

When you see the Apple logo, release the keys.

Wait until  OS X Utilities window shows up.

 

Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"

from the drop down.

 

Terminal window will appear.

Type in   resetpassword   and press enter on the keyboard.

Leave the Terminal window open.

 

Reset Password Utility window will open with Macintosh HD selected.

Select the user account from the popup menu box under “Select user account”.

 

 

Enter a new password.

Reenter the new password for the user.

Enter a hint.

Click the "Save" button.

 

 

Click  in the menubar and select Restart.

Log in.

 

If Keychain dialog box appears, select “Create New Keychain”.

Posted on Dec 31, 2014 4:12 AM

Close
Shirley Morris

Q: how to reset login password

  • All replies
  • Helpful answers

  • by dominic23,Solvedanswer

    dominic23 dominic23 Dec 31, 2014 4:12 AM in response to Shirley Morris
    Level 8 (41,541 points)
    Mac OS X
    Dec 31, 2014 4:12 AM in response to Shirley Morris

    OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks and 10.10 Yosemite

     

     

    Start the computer,then press and hold down command and R keys to start into recovery partition.

    When you see the Apple logo, release the keys.

    Wait until  OS X Utilities window shows up.

     

    Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"

    from the drop down.

     

    Terminal window will appear.

    Type in   resetpassword   and press enter on the keyboard.

    Leave the Terminal window open.

     

    Reset Password Utility window will open with Macintosh HD selected.

    Select the user account from the popup menu box under “Select user account”.

     

     

    Enter a new password.

    Reenter the new password for the user.

    Enter a hint.

    Click the "Save" button.

     

     

    Click  in the menubar and select Restart.

    Log in.

     

    If Keychain dialog box appears, select “Create New Keychain”.

  • by Shirley Morris,Helpful

    Shirley Morris Shirley Morris Dec 31, 2014 4:54 AM in response to dominic23
    Level 1 (5 points)
    Dec 31, 2014 4:54 AM in response to dominic23

    Hi Dominic,

     

    Thanks for this tip

  • by iBartley,

    iBartley iBartley Sep 12, 2015 6:18 AM in response to dominic23
    Level 1 (4 points)
    iPhone
    Sep 12, 2015 6:18 AM in response to dominic23

    When I tried the Macintosh HD field was blank and NO drives were populated.

  • by Eric Root,

    Eric Root Eric Root Sep 12, 2015 10:31 AM in response to iBartley
    Level 9 (70,110 points)
    iTunes
    Sep 12, 2015 10:31 AM in response to iBartley

    You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. You can link to this one.


    Did you see the users?