HT201485: If you forgot the answers to your Apple ID security questions
Learn about If you forgot the answers to your Apple ID security questionsQ: When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another m ... When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this out? more
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Helpful answers
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Dec 31, 2014 5:00 AM in response to Daniel12233by AmirKhalid,Hello,
Brother please follow these steps
1) SignOut from Your apple itunes account
2) Again Sign In Your iTunes Account
And you can turn off your wifi/internet from your iphone and again turn it on
Kind Regards
AmirKhalid (AKQ)
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Dec 31, 2014 5:05 AM in response to AmirKhalidby Daniel12233,hi, I just tried this an it is still not working...
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Dec 31, 2014 7:21 AM in response to Daniel12233by CHOMPSTER,I Am having a similar issue as well, only happens when trying to make an in-app purchase. None of the suggested steps have worked.
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Dec 31, 2014 12:32 PM in response to CHOMPSTERby QueenCandy1966,I'm having the exact same problem!!! I called up AppleCare and 3 people said it would be fixed in 30 minutes and it STILL hasn't been fixed on my account in HOURS! Several hours and I still get the same error of purchase can't be completed. It ONLY happens on IN-APP purchase!
I'm on the phone for the 4th time with AppleCare praying someone can help me!!