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Fester39

Q: account help


Hi, I am trying to open an account for my son but I entered his email and it said that it is associated with another account but everything he has been done through my account can anyone suggest a solution thanks

Posted on Dec 31, 2014 4:59 AM

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Q: account help

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  • by brenden dv,

    brenden dv brenden dv Jan 1, 2015 9:26 AM in response to Fester39
    Community Specialists
    Jan 1, 2015 9:26 AM in response to Fester39

    Hi Fester39,

     

    I apologize, I'm a bit unclear on the exact nature or circumstances of the issue you are describing. If you are talking about creating an account for a child within Family Sharing, an email address would generally not be needed as the Apple ID is created as part of the process and the organizer's email address is used as the rescue email for the child's account. You may want to double check the steps outlined in the following article:

     

    Family Sharing and Apple IDs for kids - Apple Support

     

    Regards,

    - Brenden