M E O W

Q: PC wont access the internet with hotspot through wireless

Hello,

 

i have an iphone 5s , whenever i try to connect my pc (Sony) to the internet through my iphone hotspot, it will connect whether through wireless or using USB, but the difference between them that when im using USB it will access the internet , but when i use the wireless hotspot it will be displayed as no internet access.

this bothers me alot because every time i want to access the internet in my computer i must use USB, its uncomfortable when i do it on the go.

 

so any help with it ? thought that the iphone will connect to other devices like my iphone 4 by hotspot but noot the pc.

 

thanks

iPhone 5s, iOS 8.1.2

Posted on Dec 31, 2014 5:57 AM

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Q: PC wont access the internet with hotspot through wireless

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  • by Jason L,

    Jason L Jason L Jan 1, 2015 9:36 AM in response to M E O W
    Community Specialists
    Jan 1, 2015 9:36 AM in response to M E O W

    Hello M E O W,

     

    It sounds like you’re running into an issue connecting your PC to a Personal Hotspot that you’ve created with your iPhone 5s. Take a look at the article linked below, it provides a lot of great troubleshooting tips that'll resolve most issues like the one that you've described.

    iOS: Troubleshooting Personal Hotspot - Apple Support

    Wi-Fi troubleshooting

    If you encounter an issue using Personal Hotspot with other Wi-Fi devices, try these steps:

    1. Turn Personal Hotspot off.
    2. Turn on Wi-Fi: Tap Settings > Wi-Fi.
    3. Turn on Personal Hotspot.
    4. If another device can't join your Wi-Fi network, make sure the Wi-Fi password is correct.
    5. If the device can't see your Wi-Fi network, check your device name. Windows may not correctly show a device name that uses non-ASCII characters.
    6. See how many devices are using your Personal Hotspot. Depending on your wireless carrier, the number of Wi-Fi connections may be limited to three devices at once.
    7. If the other device still can't connect, turn Wi-Fi off and on for the device.
    8. Make sure that your device can see other Wi-Fi networks.

    Note: If you see "Unable to Join" or a timeout error when you try to connect a device using Wi-Fi, remain on the Personal Hotspot screen until the first device connects. After the device connects, you can leave the Personal Hotspot screen and use your iPhone normally. Your device will stop broadcasting Wi-Fi if you put it to sleep or if 90 seconds elapse and no connected devices use Wi-Fi. To share your Wi-Fi network again, tap Settings > Personal Hotspot.

     

    Cheers,

    -Jason