marsha76
Level 1 (0 points)

Q: Cannot receive mail can send email receiving mail on another mini pad

I Cannot receive mail on my iPad. Password correct in setting. Receiving mail on another iPad with same password yahoo account have had no trouble till yesterday.

iPad, iOS 8.1.2

Posted on Dec 31, 2014 10:50 AM

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marsha76

Q: Cannot receive mail can send email receiving mail on another mini pad

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  • Helpful answers

  • by norm123,

    norm123 norm123 Jan 1, 2015 11:12 AM in response to marsha76
    Community Specialists
    Jan 1, 2015 11:12 AM in response to marsha76

    Hey marsha76, 

     

    For issues with sending and receiving mail, then take a look at the article below. Because you have already verified that you have the correct password, try removing the account and adding it back in. 

     

    Get help with Mail on iPhone, iPad, and iPod touch

    http://support.apple.com/en-us/TS3899

     

    Regards,

    -Norm G. 

  • by Briansyddall,

    Briansyddall Briansyddall Jan 1, 2015 11:20 AM in response to marsha76
    Level 6 (9,407 points)
    Apple Watch
    Jan 1, 2015 11:20 AM in response to marsha76

    Hi Go to Settings Email Accounts Delete account then add back again. Do this with all Accounts that are not working. Cheers Brian

  • by BPHart,

    BPHart BPHart Mar 29, 2015 11:44 AM in response to marsha76
    Level 1 (64 points)
    Mar 29, 2015 11:44 AM in response to marsha76

    A lot of people have been unable to access Yahoo e-mail on their iPhones or iPads. My wife’s iPad was not downloading Yahoo mail, although her iPhone was. Both used IOS 8.2. We tried deleting the account several times and troubleshooting all of the other settings. The problem appears to have been that allowing the IOS to automatically create the account on the iPad resulted in the wrong settings for the incoming server. The following procedure, pieced together from two websites, fixed the problem for us. So far, so good.

    https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx

    https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html

     

    On the iPhone, tap Settings.

     

    Tap Mail, Contacts, Calendars.

     

    Tap your Yahoo account, then delete it.

     

    Tap Add Account.

     

    Tap Other.

     

    Tap Add Mail Account.

     

    Complete the Name, Address (email address), Password and Description fields.

     

    Click Next.

     

    Ensure IMAP is selected.

     

    Enter the following incoming mail server information:

    Incoming Mail (IMAP) Server - Requires SSL

    Server: imap.mail.yahoo.com

    Port: 993

    Requires SSL: Yes

    Hostname is mail.yahoo.com.

    Username is your full email address

    Password is the same password used to access webmail.

     

    Enter the following outgoing mail server information:

    Outgoing Mail (SMTP) Server - Requires SSL

    Server: smtp.mail.yahoo.com

    Port: 465 or 587

    Requires SSL: Yes

    Requires authentication: Yes

    Username is your full email address

    Password is the same password used to access webmail. It may have been entered for you.

     

    Tap Next.

     

    The iPhone will establish an SSL connection to your IMAP and SMTP servers.

     

    That’s all!