HT204074: View and remove your associated devices in iTunes
Learn about View and remove your associated devices in iTunes
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Helpful answers
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Jan 2, 2015 7:24 AM in response to MiniRoloby Nubz N.,Hello MiniRolo,
If your computer is saying it is already assoctiated with an Apple ID, please check the list of associated devices.
Manage your associated devices in iTunes - Apple Support
See your associated devices
You can see the devices associated with your Apple ID in iTunes on your Mac or PC:
- Click to open your account in iTunes, or use these steps:
- Open iTunes, choose Store > Sign In, then enter your Apple ID and password.
- Choose Store > View Account.
- Click Manage Devices in the iTunes in the Cloud section. If you haven't associated any devices with your Apple ID, you won't see the Manage Devices section.
Next to each device, you can see when it associated with your Apple ID. You can also track how many days remain before you can associate your device with a different Apple ID.
That is where you can remove an associated device to change it.
Take care,
Nubz
- Click to open your account in iTunes, or use these steps:
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Jan 2, 2015 8:37 PM in response to Nubz N.by MiniRolo,I did what you said and when I went to the manage devices in the cloud. I saw three devices but they all have my apple id! I removed all three of my devices and I still get the same message.
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Jan 3, 2015 7:53 AM in response to MiniRoloby Nubz N.,★HelpfulHi MiniRolo,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
Best,
Nubz
