kmacknight

Q: new iPhone 6 - iTunes icon and plug stuck on screen

I've purchased a new iPhone 6 - and up until I tried to install iOS 8.1.2 it appeared to be working fine.

I plugged it into my Mac running OSX 10.9.5 and not only will the iOS not update, I'm getting an error -50 and the phone stays stuck on the iTunes logo/plug screen. Ut was giving me a choice to update or restore and both are resulting in the error -50.

 

Please help.

 

Thanks!

iPhone 6, iOS 8.1.2

Posted on Dec 31, 2014 5:01 PM

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Q: new iPhone 6 - iTunes icon and plug stuck on screen

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