ExoticInsanity

Level 1 (0 points)

Q: iPhone and PC issues

My iPhone keeps disconnecting and reconnecting to my PC. What can I do to get rid of this problem? Please help!

If it helps any I have a Windows 8 PC, and I've already reinstalled iTunes, with no luck. I also tried rebooting my iPhone and PC, no luck.

I tired using a different USB port too.

iPhone 4S

Posted on Dec 31, 2014 5:09 PM

I have this question too

Q: iPhone and PC issues

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Helpful answers

by alex_h1,

alex_h1 Jan 2, 2015 7:33 AM in response to ExoticInsanity
Community Specialists

Jan 2, 2015 7:33 AM in response to ExoticInsanity

Hi ExoticInsanity,

From your post I understand that your iPhone is unexpectedly being disconnected from your computer while it is plugged in. To troubleshoot this particular issue, please follow the directions in the article below.

iTunes: Resolve USB-related alerts - Apple Support

Have a great weekend,
Alex H.
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by AmishCake,

AmishCake Jan 2, 2015 8:08 AM in response to ExoticInsanity
Level 6 (9,402 points)

Jan 2, 2015 8:08 AM in response to ExoticInsanity

Try cleaning the charging port with a wooden toothpick. You'd be amazed at the fluff/gunk that gets built up in there, preventing a good connection between the cable and the pins.
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