I am using an iPhone 5 and have an issue related to my iCloud storage.
My phone currently has 3.6Gb of 'photos camera', yet when i try back up to the iCloud, it says i have 126MB available on iCloud, but my next back-up requires 7.2Gb, of which 6.7Gb is the Photo Library.
Can anyone tell me why this is the case, as it won't allow me to back up my device to the cloud.
I have one shared photo stream and no other devices on iCloud back up.
iPhone 5, iOS 8.1.1
Hi hoops1111,
I apologize, I'm a bit unclear on exactly what you are describing or where you seeing the 3.6Gb total. The photo library on your iPhone will be a combination of any photos you have taken/saved to your iPhone directly (your Camera Roll), along with any photos or albums you have synced from your computer. If you are still having iCloud backup or storage issues, especially related to photo storage, you may find the following articles helpful:
iCloud: Back up fewer photos and videos to save storage
Manage your iCloud storage - Apple Support
Regards,
- Brenden
Hey Brendan dv,
Thanks for the reply.
What I am seeing is 3.6Gb on my phone's photo library (as you stated above), but when i go to iCloud to back up my phone, it says it needs nearly double the space for my photos and I am unsure why it needs so much more space.
Hi hoops1111,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
Regards,
- Brenden
Dear
i also got a question regarding it
i have an ipad with 16gb and wanted to buy loreicloud storage
the problem is that wehn i am deleted picture from my ipad' they also are deleted to icloud
i want to keep on my pics on icloud but nothing on ipad. Is it possible?
thanks
Photo storage and iCloud Backup
