Rog4

Q: Itunes not seeing my music Windows 7, i Tunes 12

Re-installed I tunes, my music from CD in the correct folder (Windows 7) ITunes is not "seeing" my music, my purchased ones are OK, any ideas please. I have set the preferences in iTunes to the correct folder

Windows 7, null

Posted on Jan 1, 2015 6:36 AM

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Q: Itunes not seeing my music Windows 7, i Tunes 12

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  • by pedro d,

    pedro d pedro d Jan 2, 2015 10:27 AM in response to Rog4
    Community Specialists
    Jan 2, 2015 10:27 AM in response to Rog4

    Hello there, Rog4.

     

    When you're not seeing content in iTunes, the following Knowledge Base article offers up some great recommendations for resolving it:

     

    iTunes: Finding lost media and downloads - Apple Support

     

    Follow these steps to locate your missing iTunes media:

    1. Resume any interrupted downloads.
      1. Choose iTunes > Store > Check for Available Downloads.
      2. Click Resume if any downloads are listed as unfinished. Learn more about how to resume interrupted iTunes Store downloads.
    2. Check your iTunes media folder.

      For Windows Vista, Windows 7, and Windows 8

      1. Windows 8: Choose File Explorer from the windows taskbar.
        Windows 7 and Windows Vista: Choose Windows Explorer from the Start Menu.
      2. From the left-hand column, under Favorite Links, click Music.
      3. In the main window to the right, double-click iTunes.
      4. Double-click iTunes Media.
        You may need to double-click the iTunes Music folder if the iTunes Media folder is empty.
      5. Double-click the corresponding folder for the file type you're looking for. The contents of the folder will be listed in alphabetical order. Depending on the folder, the files will be sorted by artist, author, or title.
      6. If you couldn't find your lost media in the iTunes Media folder, check your preferences in iTunes to find out if your media is in another location.
    3. Check your Trash (Mac) or Recycle Bin (Windows).

      If you find any of your missing items, you can add them to your iTunes library.

      • Mac OS X: Control-click (or right-click) the item and choose Put Back.
      • Windows Vista, Windows 7, and Windows 8: Right-click the item and choose Restore.
      • Windows XP: Right-click the item and choose Restore.
    4. If your media doesn't reappear in your iTunes library after you restore the item, locate the restored file in your iTunes Media folder and drag the item into your iTunes library window.

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro.

  • by turingtest2,

    turingtest2 turingtest2 Jan 2, 2015 10:41 AM in response to Rog4
    Level 10 (86,986 points)
    Apple TV
    Jan 2, 2015 10:41 AM in response to Rog4