ldghz
Level 1 (0 points)

Q: iPhone 5 frozen on apple logo AND lock button faulty

Hi, so what has happened is that my iPhone 5 is frozen in recovery mode after my attempt at restoring it after being prompted by iTunes. I can't force shut down as my lock button stopped working some months ago so my plan is to wait for the battery to run out before I start it up again and move on. I'm getting quite impatient as I thought it would've gone flat by now but I might just need to give it more time..While I'm waiting for my phone to finally black out, does anyone have any idea on what I can do to speed this up? Or if come morning and my phone hasn't made any progress, what should I do? Thanks in advance!

iPhone 5

Posted on Jan 1, 2015 9:51 AM

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ldghz

Q: iPhone 5 frozen on apple logo AND lock button faulty

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  • by Lyssa,Helpful

    Lyssa Lyssa Jan 1, 2015 10:20 AM in response to ldghz
    Level 6 (17,893 points)
    Jan 1, 2015 10:20 AM in response to ldghz

    It probably won't die for a day or two. You may be better off making an appointment at an Apple store and bringing in the phone in for service.

     

    ~Lyssa

  • by ferneee,

    ferneee ferneee Jan 1, 2015 10:40 AM in response to ldghz
    Level 1 (10 points)
    Jan 1, 2015 10:40 AM in response to ldghz

    Don't put the iPhone in the freezer or anything, but cold temperatures can shorten the battery runtime a bit.  If you are "all-in" on not taking the iPhone in for service, one of the colder rooms in your home might help speed things up.

  • by ldghz,

    ldghz ldghz Jan 1, 2015 10:41 AM in response to Lyssa
    Level 1 (0 points)
    Jan 1, 2015 10:41 AM in response to Lyssa

    Thanks for the response - I'll wait until morning to decide and take it to the store if nothing's changed including my desperation

  • by ldghz,

    ldghz ldghz Jan 1, 2015 10:44 AM in response to ferneee
    Level 1 (0 points)
    Jan 1, 2015 10:44 AM in response to ferneee

    I thought you were trolling me for a minute.. does it really? If I can't put it in the freezer, should I just leave it where it is? I mean I'm in England and it's pretty cold in my house. Should I leave it in a room where we haven't put on the heating? I feel like that won't do much

  • by Lyssa,Helpful

    Lyssa Lyssa Jan 1, 2015 11:07 AM in response to ldghz
    Level 6 (17,893 points)
    Jan 1, 2015 11:07 AM in response to ldghz

    The phone uses its battery to keep the phone warm enough to function correctly, so putting it in a cooler room will drain the battery faster.

     

    The ideal temperatures are here: http://support.apple.com/en-us/HT201678

     

    If you've got a room that's closer to 0C, you may find that the phone's battery runs out more quickly than it would in another room.

     

    ~Lyssa