Family sharing and iTunes gift card credits

MY kids are on my family sharing account. They both have itunes credits but when they make a purchase it does not charge their credit balance. It charges my credit card. How do I fix this?

Posted on Jan 1, 2015 10:24 AM

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1 reply

Jan 2, 2015 12:39 PM in response to Ree079

Hey Ree079,


It should bill your children’s iTunes credit first before billing your credit card. If that is not the case then report the issue to the iTunes Store by following the steps in the second article.


Family purchases and payments

http://support.apple.com/en-us/HT201079


Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store

http://support.apple.com/en-us/HT204084


Take care,

-Norm G.

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Family sharing and iTunes gift card credits

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