I have a cd disk stuck in my USB super drive, it won't eject even after going to control and selecting eject disk
iMac, OS X Yosemite (10.10.1)
Hi BCservant,
Welcome to the Apple Support Communities!
I know that it can be concerning when you cannot eject a disk from your external drive. There are a few troubleshooting steps that I would recommend to help you get this situation resolved. Please use the attached article for troubleshooting information.
Get help with the slot-loading SuperDrive on your Mac computer - Apple Support
Doesn't eject discs or discs eject slowly
- If the drive ejects discs slowly or appears to be struggling, insert and eject a single disc several times. Check the disc to see if it has a label or other material stuck to the disc that increases the thickness. Remove the label if possible.
- If the disc will not eject, try pressing the eject key on the keyboard. Some older keyboards may use the F12 key to eject discs.
- If the disc will not eject, try dragging the disc icon to the trash.
- If the disc will still not eject, try holding down the trackpad or mouse button after restarting the computer. The Superdrive should attempt to eject the disc.
- If the disc continues not to eject, reset the System Management Controller (SMC) and try steps 1-4 again.
- If the disc still does not eject, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional assistance.
Best regards,
Joe
I purhased an apple usb cd/dvd and I have a cd disk that won't eject even after going into controls and selecting disk eject any ideas how I can take of the issue?
