jameshoty

Q: Update counter show 2 but nothing to update

My iPad Air 2 > App Store icon shows 2 updates > tab on it > tab on Updates (bottom of the screen) > The two app are Dropbox and a magazine > but both show OPEN and update all is greyed out > try to tab on the OPEN button for each does not help to remove the update counter

 

On my iMac > iTunes has no new updates > try to sync but not resolve


Reboot my iPad > fail to remove the update counter


What could be the likely problem for this? Thanks.



iPad Air 2 WiFi, Cellular, iOS 8.1.2

Posted on Jan 1, 2015 2:59 PM

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Q: Update counter show 2 but nothing to update

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  • by VinZinzi,

    VinZinzi VinZinzi Mar 27, 2015 7:12 AM in response to CPC
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    Mar 27, 2015 7:12 AM in response to CPC

    Ciao all !

     

    Had the same problem  and found a solution ... silly as it may sound on iPhone :

    App Store had 4 updates but only "Open" option.

    Noticed for a very brief moment the apps changed from "Update" to "Open".

     

    Workaround / fix :

    • Hover your finger above the "Open" button (originally "Update")
    • Restart App Store (use other hand)
    • Click "Update" (still other hand)
    • Press with the "hover finger" as fast as you can on the screen.

     

    Updated the "hover" app on the first time. Second time around all other apps stayed on "Update", updated all and notification disappeared.

     

    Hope it helps,

    Ciao !

  • by colesmeister,

    colesmeister colesmeister Mar 27, 2015 7:40 AM in response to jameshoty
    Level 1 (0 points)
    Mar 27, 2015 7:40 AM in response to jameshoty

    Same problem. The update count is 13 but the thirteen apps shown all have the OPEN button instead of update.

  • by Alan1250,

    Alan1250 Alan1250 May 30, 2015 8:28 AM in response to jameshoty
    Level 1 (4 points)
    May 30, 2015 8:28 AM in response to jameshoty

    I just had this on my new iPad Mini 3 (iOS 8.3).  It showed one update pending, but nothing there to update.  It showed three I could "Open".  I tried several of the suggestions here, restarted and all that.  Nothing helped.

     

    After some experimenting, what fixed it was simply this:

     

         1.  Notice the top item(s) in the list to "Open" on the App Store update page.

         2.  Go to the main screen containing that application and hold down on that icon until they all start to wiggle.

         3.  Click the "X" in the corner of the icon to uninstall that application.

         4.  Return to the App Store, search and locate that application.

         5.  Reinstall it.

     

    I only had one pending "Update" that was stuck, and I did this for the top application.  That fixed the problem.  You may have to do this for as many as you have stuck.  Hope this helps someone else.

  • by jims145,

    jims145 jims145 Sep 13, 2015 6:05 PM in response to medgirl
    Level 1 (0 points)
    Sep 13, 2015 6:05 PM in response to medgirl

    Thank you for a thorough explanation of what's going on.  Same happened with me on a Windows 10 PC (has also happened with Win7).  CPC's suggestion below from Mar 27, 2015 4:42 AM seemed to do the trick, but you have to be pretty quick...a few tries and it worked.  Unfortunately it shouldn't be happening in the first place.  Just watch how many updates you have...if numerous and you may want to do a few at a time.

  • by jims145,

    jims145 jims145 Sep 13, 2015 6:07 PM in response to CPC
    Level 1 (0 points)
    Sep 13, 2015 6:07 PM in response to CPC

    Your recommendation did the trick, but you do have to be pretty quick...a few tries and it worked.  Unfortunately it shouldn't be happening in the first place.  Just watch how many updates you might have...if numerous and you may want to do a few at a time.

  • by jdaodahdah,

    jdaodahdah jdaodahdah Oct 11, 2015 12:09 PM in response to jameshoty
    Level 1 (0 points)
    Oct 11, 2015 12:09 PM in response to jameshoty

    Follow this link and excecute Solution 1 and... voilà!

    http://osxdaily.com/2014/06/05/app-updates-not-showing-app-store-ios-fix/

  • by ballyhoops,

    ballyhoops ballyhoops Jan 1, 2016 8:29 AM in response to VinZinzi
    Level 1 (0 points)
    Jan 1, 2016 8:29 AM in response to VinZinzi

    Tried this fix on both my iPhone and my iPad and it works! Thank you VinZinzi! Definitely seems like a glitch when syncing apps to iTunes, which I normally don't do.

  • by JEEPFRK,

    JEEPFRK JEEPFRK Jan 5, 2016 10:36 AM in response to ballyhoops
    Level 1 (0 points)
    Jan 5, 2016 10:36 AM in response to ballyhoops
  • by JustGarth,

    JustGarth JustGarth Feb 15, 2016 12:14 PM in response to CPC
    Level 1 (0 points)
    Feb 15, 2016 12:14 PM in response to CPC

    This did not work per your instructions. Just another bug in iOS.

  • by jdrelyea1,

    jdrelyea1 jdrelyea1 Mar 22, 2016 8:38 AM in response to jameshoty
    Level 1 (0 points)
    Mar 22, 2016 8:38 AM in response to jameshoty

    I updated my iphone 5c to ios 9.3 yesterday and after the update I had the same issue with the app store notifications showing 4 updates available, so when I checked there were no updates. I tried everything I have read on Apple support and in the forums, nothing worked, so I deleted the apps off of the iphone one at a time and redownloaded from icloud and cleared the notifications. It worked.

  • by patmob,

    patmob patmob May 8, 2016 8:06 AM in response to jdrelyea1
    Level 1 (4 points)
    May 8, 2016 8:06 AM in response to jdrelyea1

    I just had this issue and solved it pretty easily.

     

    Turns out my iPad was set to automatically download apps which i had also downloaded on another device(my iPhone).  I went through the iPaid and deleted the apps which showed up 1st in the update list (even tho they just provided the "open" option).  Then I turned off the setting which had the iPad automatically download apps that I also downloaded to my iPhone.  App store now shows 0 updates.

     

    Hope this helps

  • by jtz1,

    jtz1 jtz1 Jun 7, 2016 8:40 AM in response to jameshoty
    Level 1 (4 points)
    Jun 7, 2016 8:40 AM in response to jameshoty

    This thread is a little old, but I found a simple solution for the iPad Air 2:

     

    Here is what worked for me-

     

    Go to Settings.

    Click on Notifications.

    Click on App Store Banners.

    Make sure "Badge App Icon" is turned off.

  • by bruce206,

    bruce206 bruce206 Jun 28, 2016 7:51 AM in response to CPC
    Level 1 (4 points)
    Jun 28, 2016 7:51 AM in response to CPC

    Easy fix. Worked perfect foe me, very helpful.

  • by djdubc,

    djdubc djdubc Aug 25, 2016 3:54 AM in response to jameshoty
    Level 1 (16 points)
    iPhone
    Aug 25, 2016 3:54 AM in response to jameshoty

    I had the same issue. I had uninstalled the Google app BEFORE I updated it and when I went thru my apps to see what the issue was......that was the culprit.

  • by djdubc,

    djdubc djdubc Aug 25, 2016 3:57 AM in response to patmob
    Level 1 (16 points)
    iPhone
    Aug 25, 2016 3:57 AM in response to patmob

    Just seen your answer....I just wrote the same thing.

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