mimiwilliams Author

Level 1

8 points

When I turn on my MacBook Pro the only thing that it does to indicate it's on is a dark blue screen. What is wrong? It is a brand new notebook.

When I turn on my MacBook Pro the only thing that it does to indicate it's on is a dark blue screen. What is wrong? It is a brand new notebook.

MacBook Pro with Retina display

Posted on Jan 1, 2015 5:40 PM

Reply

1 reply

Level 9

55,500 points

Jan 1, 2015 5:53 PM in response to mimiwilliams

I think you should make an appointment t the Genius Bar. Since it is new, it is probably still under warranty.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

When I turn on my MacBook Pro the only thing that it does to indicate it's on is a dark blue screen. What is wrong? It is a brand new notebook.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up