Q: health app is not letting me export data
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Jan 3, 2015 10:37 AMby jeremy_v,Greetings substance12,
Thanks for participating in the Apple Support Communities.
If the Health app is not allowing you to export health data, first make sure you have an email address set up on your iPhone:
Add an email account on your iPhone, iPad, or iPod touch - Apple Support
If so, or if the error persists after adding an email, try these general application troubleshooting steps next:
Restart the app
Close the app and open it again.
Restart your device
Update your device software and your apps
Update your device to the latest version of iOS.
Update your apps:
- Open the App Store and tap Updates.
- If updates are available, tap Update All.
- If asked, enter your Apple ID password. The updates will download and install.
You might need a Wi-Fi connection to update some apps.
From:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Best Regards,
Jeremy
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Jan 3, 2015 11:38 AMby substance12,I tried all of those things and it did not fix the problem. i simply getting the spinning circle thing that tells me my iphone is thinking. it hangs and then gives me the error.
I also have other apps that tie into the health app. not sure if they interfere. withings, numerous, 7M workout.
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Jan 3, 2015 2:28 PMby jeremy_v,Hi substance12,
Thank you for your reply.
Due to the nature of your issue, you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
All the best,
Jeremy
