Noah Wallach
Level 2 (296 points)
Mac OS X

Q: new calendar entry wrong timezone

Hi there,

 

running 8.1.2

 

I have my timezone set automatically and the current timezone is cupertino

How do I get the cupertino timezone set automatically every time I add a new calendar entry?  When I add new calendar entries for some reason they always appear with the GMT timezone.  I know how to update them to the cupertino timezone. 

 

Cheers.

Posted on Jan 2, 2015 3:14 AM

by Noah Wallach,Solvedanswer
Noah Wallach Noah Wallach
Level 2 (296 points)
Mac OS X
A:

Tsk Tsk - Apple had the opportunity to fix this bug in IOS 8.1.3 but still seeing the behavior of a new calendar entry in the time zone resorting to GMT and not staying in the iphone time zone of PT.

Posted on Feb 2, 2015 10:30 AM

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Noah Wallach

Q: new calendar entry wrong timezone

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  • Helpful answers

  • by jeffd55,

    jeffd55 jeffd55 Jan 3, 2015 12:02 PM in response to Noah Wallach
    Community Specialists
    Jan 3, 2015 12:02 PM in response to Noah Wallach

    Hello Noah,

     

    Thanks for using Apple Support Communities. 

     

    We have a couple of possibilities for your calendar entries reverting to Pacific time. First is your Time Zone Support on your iPhone. Here is how to adjust that.

     

    iOS: How to adjust Time Zone Support for calendars - Apple Support

     

    If you are using iCloud, those settings could also affect your Calendar entries. You can reset those from this article.

     

    iCloud: Change the language or time zone on iCloud.com

     

    Regards,

    Jeff D. 

  • by Noah Wallach,

    Noah Wallach Noah Wallach Jan 3, 2015 1:11 PM in response to jeffd55
    Level 2 (296 points)
    Mac OS X
    Jan 3, 2015 1:11 PM in response to jeffd55

    Hi there,

     

    Your recommendations did NOT work.

     

    Well I turned on "time zone override" in the settings->calnedar section and set the timezone to cupertino.  I created a calendar entry.  I could specifically see that the time was in the cupertino time zone in the calendar entry and saved it.  I could see that the entry was in the calendar.  when I go to another calendar entry or leave the calendar and come back the timezone appears now as GMT and no longer cupertino.

     

    I turned off timezone support and still the same behavior. I created a calendar entry.  I could specifically see that the time was in the cupertino time zone in the calendar entry and saved it.  I could see that the entry was in the calendar.  when I go to another calendar entry or leave the calendar and come back the timezone appears now as GMT and no longer cupertino.

     

    I verified the timezone for the phone is set to automatic which sets the timezone for the phone to cupertino.

     

    I have icloud turned on but off for calendar support.  I only have findmyiphone turned on.

     

    Any other ideas to try?

     

    Cheers

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Jan 3, 2015 1:32 PM in response to Noah Wallach
    Level 5 (7,636 points)
    Jan 3, 2015 1:32 PM in response to Noah Wallach

    And what mail account are you syncing these calendar events with?  If you have iCloud Calendar turned off, then you aren't syncing with iCloud.

  • by Noah Wallach,

    Noah Wallach Noah Wallach Jan 3, 2015 1:40 PM in response to TJBUSMC1973
    Level 2 (296 points)
    Mac OS X
    Jan 3, 2015 1:40 PM in response to TJBUSMC1973

    the calendar is synced with google calendar.
    I logged into the account and see from the google calendar settings that the calendar timezone is set to GMT -8 Pacific time

  • by TJBUSMC1973,Helpful

    TJBUSMC1973 TJBUSMC1973 Jan 3, 2015 1:45 PM in response to Noah Wallach
    Level 5 (7,636 points)
    Jan 3, 2015 1:45 PM in response to Noah Wallach

    Then change the Google Calendar settings and/or get support from Google.  This is a Google Mail/Calendar issue, not an Apple or iPhone or iCloud issue.

     

    https://support.google.com/calendar/answer/2367918?hl=en

  • by Noah Wallach,Helpful

    Noah Wallach Noah Wallach Feb 2, 2015 10:17 AM in response to TJBUSMC1973
    Level 2 (296 points)
    Mac OS X
    Feb 2, 2015 10:17 AM in response to TJBUSMC1973

    TJBUSMC1973


    I wish you would not talk about stuff you dont know about.  this is clearly a KNOWN apple IOS issue.  You sent me on a wild goose chase.  but thankfully the google calendar forums are much more helpful than YOU have been.  I am currently upgrading to 8.1.3 to see if this cures the issue.



    https://productforums.google.com/forum/#!category-topic/calendar/calendar-app/io s/how-to/DI8IEf2DL9s

     

    jkirk above may need a Xanax, but he's right about this:

     

     

    "It's an Apple iOS 8.1.2 issue because the common denominator is iOS, not Apple's Mac OS desktop platform, not Windows, not Android, Windows Phone, or Blackberry - all of which continue to work seamlessly with unchanged Google Calendar. Google Calendar hasn't changed; iOS 8 has changed with issues galore. It's on Apple's end."

     

    This is 100% an issue with Apple iOS 8.x  It is not a Google issue.  I have had this issue since the iOS 8 update in September and I use Microsoft Exchange to sync my devices.  I don't use a single Google product for anything.  Also, there's no need to speculate about this.....APPLE HAS CONFIRMED THIS IS DUE TO A BUG IN IOS 8.X.  They are working on a fix and it will supposedly be included in the next iOS update (8.1.3).

    If you want to see what causes this bug to show up, both with Google Calendar and MS Exchange, here's a great article about it:

    http://blog.appriver.com/2014/12/ios-8-calendar-events-display-dual-time-zones/

    The problem is that buggy code in iOS 8 somehow picks up the system time clock setting of the actual physical hardware that your user account resides on, and then transposes your appointments to whatever time zone that is set to.  If it is set to the same time zone as your iOS device then you won't see anything weird.  If it isn't, you will see all your appointments get transposed to the timezone the server is set to....usually GMT.  I am not talking about your user "settings" on the server.  I am talking about what the actual clock on the hardware is set to on whatever server your account sits on in the banks of Google's servers.

    Google didn't create this problem and Google can't fix it.  Don't waste your time trying to pursue it with Google.  The best thing you can do is submit a bug report to Apple:

    http://www.apple.com/feedback/iphone.html

    Even better, if you are willing to be on hold for a while, call AppleCare and initiate an advanced tech support case.  Call  877-203-0418.  Do not waste time talking to the first-tier tech.  They will.....even three months after reports were submitted about this...still tell you "we have never heard of that before."  Immediately ask to have your case ESCALATED.  By the time you are talking with 2nd or 3rd tier support they will confirm they are aware of this.  Register your case anyway.  The more registered them more likely a fix is going to come sooner than later.

    Good luck.

  • by Noah Wallach,Solvedanswer

    Noah Wallach Noah Wallach Feb 2, 2015 10:30 AM in response to Noah Wallach
    Level 2 (296 points)
    Mac OS X
    Feb 2, 2015 10:30 AM in response to Noah Wallach

    Tsk Tsk - Apple had the opportunity to fix this bug in IOS 8.1.3 but still seeing the behavior of a new calendar entry in the time zone resorting to GMT and not staying in the iphone time zone of PT.