Q: I set up my Apple TV without problem and it worked with my iPad 2. Following a software update on the Apple TV I no longer get the AirPlay symbol on any device. IPad 2, IPhone 4s or iPod Touch.

Welcome to the Apple Community.

Try the following steps, check whether things are working after each step where appropriate, before trying the next.

1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
3. Restart the Apple TV (Settings > General > Restart).
4. Restart the Apple TV by removing ALL the cables for 30 seconds.
5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
6. Restart your mobile device.

If you are still having problems, the following article(s) may help you.

Troubleshooting AirPlay

Troubleshooting Wi-Fi networks and connections

Recommended Wi-Fi settings

Wifi Diagnostic Software (for Mac users)

You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/16

Not your fault, something went wrong, you shouldn't need to restart your Apple TV after a software update.