HT201422: If you get an error when trying to activate iMessage or FaceTime
Learn about If you get an error when trying to activate iMessage or FaceTime
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Helpful answers
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Jan 2, 2015 11:15 AM in response to savannah4113by Ingo2711,Try the steps mentioned in this troubleshooting article:
Turn off iMessage and FaceTime and restart
- Go to Settings > Messages and turn off iMessage.
- Go to Settings > FaceTime and turn off FaceTime.
- Restart your device.
- Turn iMessage and FaceTime back on.
Still not activated after an hour?
It might take a few minutes to activate iMessage and FaceTime. If you've waited more than an hour, try these steps:
- Make sure that your device has the latest version of iOS.
- If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
- Contact Apple Support.
copied from iOS: Troubleshooting FaceTime and iMessage activation - Apple Support