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Printer HP : Library/Printers/hp/cups/Inkjet7.driver/Contents/MacOS/Inkjet7 failed

Hello, my printer HP Deskjet 3550 Inkjet stopped working suddenly.
I have a Mac OS X Lion 10.7.3 with 2.0.4 driver installed for the printer.

The following message appears:

/Library/Printers/hp/cups/Inkjet7.driver/Contents/MacOS/Inkjet7 failed


- I reinstalled the driver, downloaded from the Apple website: http://support.apple.com/kb/DL907
-I get the procedure: utilities> disk utilities> repair disk permissions.
- I reset the printing system.


Anyone else ever had this problem?
Would anyone help me?

Thank you!

User uploaded file

MacBook Air, Mac OS X (10.7.3)

Posted on Jan 2, 2015 2:06 PM

Reply
2 replies

Jan 4, 2015 7:56 AM in response to luisholz

Hi luisholz,

Welcome to the Support Communities! The following resource explains how to troubleshoot printer issues with OS X Lion.

Troubleshooting printer issues in OS X - Apple Support
http://support.apple.com/en-us/HT203343


Follow these steps until the issue is addressed:

  1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
  2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
  3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
  4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
  5. Delete the affected printer, then add the printer again.

If the issue persists, try these additional steps:

  1. Reset the printing system, then add the printer again.
  2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
  3. Contact the printer vendor or visit their website for further assistance.



Learn more

Note: If your printer is wireless-capable, you should first add the printer to your network. Use the printer's control panel, or temporarily connect the printer to your Mac via USB. For more details, see this article.

For information about adding a printer and other topics, see these articles:

Mac Basics: Printing in OS X Mountain Lion & OS X Lion

I hope this information helps ....


- Judy

Printer HP : Library/Printers/hp/cups/Inkjet7.driver/Contents/MacOS/Inkjet7 failed

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