davidfromindialantic
Level 1
(0 points)
Q: iPhone Synching
I have an iPhone 5C, running 8.1.2 Trying to synch phone with a Mac Power Book, running OS X Yosemite 10.10.1 and iTunes 12.0.1.26. Every time I try back up the phone & synch music, the process gets stalled at Step 7 of 8...downloading photos. In the past, the synching process took only a few minutes. This time the process has taken over 4 hours and still is not completed. Any suggestions? Thanks!
iPhone 5c, iOS 8.1.2
jason269
Community Specialists
Hello, davidfromindialantic.
Thank you for visiting Apple Support Communities.
I understand that syncing stalls when you get to the photos step in iTunes. Here are the troubleshooting steps that I would recommend going through for this.
http://support.apple.com/kb/TS3697
Cheers,
Jason H.
