Q: phone shutting down at different % remaining everytime

My 5s is shutting down at odd percentages each time. 50% 30%20%, and then when I recharge right away it is up 20% from where it shut down. Battery usage is saying low signal for phone and iMessage using at least 30% in short periods. Help, I can't go anywhere with my phone

iPhone 5s, iOS 8.1.2

Posted on Jan 2, 2015 7:02 PM

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Q: phone shutting down at different % remaining everytime

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by Brett L,

Brett L Jan 4, 2015 9:41 AM in response to cambellino
Community Specialists

Jan 4, 2015 9:41 AM in response to cambellino

Hi cambellino,

If you are having an issue with your iPhone shutting down unexpectedly, I would suggest that you troubleshoot using the steps in this article -

If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support

In particular, since you already are using the most recent version of iOS, you should contact Apple Support.
Thanks for using Apple Support Communities.

Best,

Brett L
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by Brett L,

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