Q: Epson RX260 Scanner not working with Yosemite 10.10.1.
-
Jan 4, 2015 10:41 AMby mario49,Hi MVDavis,
Thanks for the question. Based on what you stated, it seems like you are not able to scan because of two different problems.I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
OS X Yosemite: Scanning troubleshooting
Troubleshooting printer issues in OS X - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario
-
Jan 4, 2015 1:17 PMby MVDavis,Thanks, but nothing there helped.
If I try to scan from Image Capture, the device is not even recognized.
If I try to scan from through System Preferences/Printers & Scanners/ Open Scanner, it loads the overview-I can make adjustments but as soon as I hit "Scan" to destination, it quits (screen goes blank and says "Scanner Not Available".
It is an All-In-One Unit and the printer works with no problems.
-
Jan 5, 2015 12:27 PMby mario49,Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action.
