LisaS245
Level 1 (0 points)

Q: iDVD unsupported file type with jpegs

Hi,

 

I am working with iDVD 7.1.2....and trying to insert jpegs and/or Tiffs into the opening drop zones.

 

I keep getting the error : "Unsupported file type : Unknown format"

 

I haven't had this error before. I am getting my files from iPhoto, and/or dragging from the finder.

 

What should I try?

 

Thank you in advance!

OS X Mavericks (10.9)

Posted on Jan 2, 2015 10:45 PM

by Old Toad,Solvedanswer
Old Toad Old Toad
Level 10 (141,783 points)
Photos for Mac
A:

Try this basic troubleshooting fix:

 

1 - delete the IDVD preference file, com.apple.iDVD.plist, that resides in your

User/Home/Library/Preferences folder.

 

2 - delete the contents of IDVD'S cache folder: User/Home/Library/Caches/com.apple.iDVD.

 

Screen Shot 2014-10-19 at 9.26.14 AM.jpg

 

3 - launch IDVD and try again.

NOTE: If you're running Mavericks or Yosemite go to your Home folder and use the View ➙ Show View Options menu to bring the this window:

Mavlibvis.png

OTsig.png

Posted on Jan 3, 2015 8:49 AM

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LisaS245

Q: iDVD unsupported file type with jpegs

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  • Helpful answers

  • by Old Toad,Solvedanswer

    Old Toad Old Toad Jan 3, 2015 8:49 AM in response to LisaS245
    Level 10 (141,783 points)
    Photos for Mac
    Jan 3, 2015 8:49 AM in response to LisaS245

    Try this basic troubleshooting fix:

     

    1 - delete the IDVD preference file, com.apple.iDVD.plist, that resides in your

    User/Home/Library/Preferences folder.

     

    2 - delete the contents of IDVD'S cache folder: User/Home/Library/Caches/com.apple.iDVD.

     

    Screen Shot 2014-10-19 at 9.26.14 AM.jpg

     

    3 - launch IDVD and try again.

    NOTE: If you're running Mavericks or Yosemite go to your Home folder and use the View ➙ Show View Options menu to bring the this window:

    Mavlibvis.png

    OTsig.png

  • by LisaS245,

    LisaS245 LisaS245 Jan 3, 2015 8:10 PM in response to Old Toad
    Level 1 (0 points)
    Jan 3, 2015 8:10 PM in response to Old Toad

    Thank you Old Toad! I have done what you suggested, and it managed to work with "some" of my jpegs, in my finder folder.

    Enough to keep me happy!

     

    Thanks heaps! I really appreciate this.

  • by Bengt Wärleby,Helpful

    Bengt Wärleby Bengt Wärleby Jan 3, 2015 11:47 PM in response to LisaS245
    Level 6 (19,450 points)
    Jan 3, 2015 11:47 PM in response to LisaS245

    Hi Lisa

     

    I use to put the needed photos into a separate folder

    Then I use a program - GraphicConverter (free to test from Internet and very very competent) - to convert all of them to .jpg and into a second folder.

    Then I use Adobe Photoshop Elements to make very large ( e.g 3000x5000 pixles ) photos to a smaller size so that iDVD doesn't get problems with.

     

    Now I go to iDVD and use these photos - and to me it all works Greatly by doing like this.

     

    Yours Bengt W

  • by LisaS245,

    LisaS245 LisaS245 Jan 4, 2015 4:23 AM in response to Bengt Wärleby
    Level 1 (0 points)
    Jan 4, 2015 4:23 AM in response to Bengt Wärleby

    Thank you....greatly appreciated.