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Helpful answers
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Jan 3, 2015 4:09 AM in response to moisekhan123456by selenafromshenzhen,Try these steps:
- If your carrier provided a SIM card, make sure it's in your iPhone.
- Restart the iPhone.
- Try to reach the activation server another way, then try to activate.
- Try connecting to a known-good Wi-Fi network if you can't activate using a cellular data connection.
- Try connecting to iTunes if you can't activate using Wi-Fi.
- Restore the iPhone.
- Check the system statusfor iOS Device Activation. If the iOS Device Activation status isn't green, try activating your iPhone later.
If you receive an alert recovery mode and perform a restore. If you still can't complete the setup assistant due to an activation error, contact Apple for assistance.
For more details, please read: Get help activating your iPhone - Apple Support