Q: How can I redeem my NZ iTunes gift cards?  I have an Australian Apple account?

Hello Friendch,

If you are having trouble redeeming the Gift Card I would reach out to the iTunes Store support with the info from the following article. 

If you can't redeem your iTunes Gift Card or code

1. Go to the iTunes Store support page and choose your country.
2. From the menu on the left, choose Contact Support.
3. Click Contact iTunes Store Support.
4. Follow the instructions.

iTunes Store Support might ask you to send these things:

• Image of the full front and back of your gift card
• Sales receipt showing when your card was purchased
• Serial number from your gift card

 

You can find the serial number on the back of your gift card. Depending on the type of card you have, the number might appear in different places. Here are some examples:

Serial number begins with “60” (Australia Gift Cards)

Thank you for using Apple Support Communities.

Take care,

Sterling