Q: My iphone is not syching at itunes. Everytime it says your iphone as been diconnected whenever I try to synch it, while logo on phone and itunes says it is still connected. help I have this problem with both my Iphone4 and Iphone5 with backup as well

My iPhone is not synching at iTunes. Every time it says your iPhone as been disconnected whenever I try to synch it, while logo on phone and iTunes says it is still connected. help I have this problem with both my Iphone4 and Iphone5. This problem is with the back up as well.

iPhone 5, iOS 8.1.2

Posted on Jan 3, 2015 1:50 AM

I have this question too

Q: My iphone is not syching at itunes. Everytime it says your iphone as been diconnected whenever I try to synch it, while logo on ph ... more

All replies

Helpful answers

by Allen A,

Allen A Jan 4, 2015 12:09 PM in response to singhgurwinder79
Community Specialists

Jan 4, 2015 12:09 PM in response to singhgurwinder79

Hi singhgurwinder79,

The article linked below provides details that can help troubleshoot this error and get your iPhone to sync correctly with iTunes.

iTunes: Resolve USB-related alerts
http://support.apple.com/en-us/HT203843

Regards,
Allen
Reply options

Link to this post

Q: My iphone is not syching at itunes. Everytime it says your iphone as been diconnected whenever I try to synch it, while logo on phone and itunes says it is still connected. help I have this problem with both my Iphone4 and Iphone5 with backup as well

All replies Helpful answers

by Allen A,

All replies

Helpful answers