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Can't get videos on iCloud family sharing...HELP!!'

on an iPhone 5c I have family sharing I'm able to share and recieve music and photos but I cannot recieve shared videos..help please

iPhone 5c, iOS 5

Posted on Jan 3, 2015 4:42 AM

Reply
1 reply

Jan 4, 2015 1:15 PM in response to Amynthayer3

Hi Amynthayer3,

Welcome to the Support Communities! The resources below explain how to use the shared album called "Family" that is part of the new Family Sharing service.


If you don't see your family's shared content - Apple Support
http://support.apple.com/en-us/HT201454

Sign out of the iTunes & App Store or download a free app

If you still can't see or download your family's shared content, sign out of the iTunes & App Store, then sign back in. To sign out in iOS 8, go to Settings > iTunes & App Store, tap your Apple ID, then tap Sign Out. To sign out in OS X Yosemite, choose Store > Sign Out in iTunes, iBooks, or the Mac App Store. To sign back in, enter your Apple ID and password, then select Sign In. Make sure that you sign in to the iTunes Store using the same Apple ID that you selected for sharing content with your family.


If you don't want to sign out, you can download a free app instead. You might be asked to enter your password.





Family Sharing - iPhone
http://help.apple.com/iphone/8/#/iph4cd8953e2



Share photos or videos with family members. When you set up Family Sharing, a shared album called “Family” is automatically created in the Photos app on all family members’ devices. To share a photo or video with family members, open the Photos app, then view a photo or video or select multiple photos or videos. Tap User uploaded file, tap iCloud Photo Sharing, add comments, then share to your shared family album. See iCloud Photo Sharing.



iCloud Photo Sharing

With iCloud Photo Sharing, you can create albums of photos and videos to share, and subscribe to other people’s shared albums. You can invite others using iCloud Photo Sharing (iOS 6 or later or OS X Mountain Lion or later) to view your albums, and they can leave comments if they wish. If they’re using iOS 7 or OS X Mavericks or later, they can add their own photos and videos. You can also publish your album to a website for anyone to view. iCloud Photo Sharing works with or without iCloud Photo Library beta and My Photo Stream.

Note: To use iCloud Photo Sharing, iPhone must be connected to the Internet. iCloud Photo Sharing works over both Wi-Fi and cellular networks. Cellular data charges may apply. See Usage information.

User uploaded file

Turn on iCloud Photo Sharing. Go to Settings > iCloud > Photos. Or go to Settings > Photos & Camera.

Share photos and videos. While viewing a photo or video, or when you’ve selected multiple photos or videos, tap User uploaded file, tap iCloud Photo Sharing, add comments, then share to an existing shared album or create a new one. You can invite people to view your shared album using their email address or the mobile phone number they use for Messages.

Enable a public website. Select the shared album, tap People, then turn on Public Website. Tap Share Link if you want to announce the site.

Add items to a shared album. View a shared album, tap User uploaded file, select items, then tap Done. You can add a comment, then tap Post.

Delete photos from a shared album. Select the shared album, tap Select, select the photos or videos you want to delete, then tap User uploaded file. You must be the owner of the shared album, or the owner of the photo.

Delete comments from a shared album. Select the photo or video that contains the comment. Touch and hold the comment, then tap Delete. You must be the owner of the shared album, or the owner of the comment.

Rename a shared album. Tap Shared, tap Edit, then tap the name and enter a new one.

Add or remove subscribers, or turn Notifications on or off. Select the shared album, then tap People.

Subscribe to a shared album. When you receive an invitation, tap the Shared tab User uploaded file, then tap Accept. You can also accept an invitation in an email.


  • Add items to a shared album you subscribed to. View the shared album, then tap User uploaded file. Select items, then tap Done. You can add a comment, then tap Post.

  • See your Family album. When Family Sharing is set up, a shared album called “Family” is automatically created in Photos on all family members’ devices. Everyone in the family can contribute photos, videos, and comments to the album, and be notified whenever something new is added.


I hope this information helps ....


- Judy

Can't get videos on iCloud family sharing...HELP!!'

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