Dr.Hossam
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Q: I had iPad 2 iOS 8.1.2 and I can not find the hotspot in my ipa

I had iPad 2 iOS 8.1.2 and I can not find the hotspot in my ipad2

Posted on Jan 3, 2015 8:45 AM

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Dr.Hossam

Q: I had iPad 2 iOS 8.1.2 and I can not find the hotspot in my ipa

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  • by sterling r,

    sterling r sterling r Jan 4, 2015 1:56 PM in response to Dr.Hossam
    Community Specialists
    Jan 4, 2015 1:56 PM in response to Dr.Hossam

    Hello Dr.Hossam,

     

    It sounds like you have a fully updated iPad with a cellular data plan, but do not have the option to enable Personal Hotspot. I would recommend you take a look at the troubleshooting in the following article, named:

     

    iOS: Troubleshooting Personal Hotspot

     

    1. See if your iOS device, computer, and wireless plan all meet the system requirements for Personal Hotspot.
    2. Make sure Personal Hotspot is on: Tap Settings > Cellular > Personal Hotspot.
    3. Check the Internet connection on your iOS device: Tap Safari and load a new webpage.
    4. If one connection type doesn't work, try another. For example, instead of connecting using Wi-Fi, use USB or Bluetooth.
    5. Turn Personal Hotspot off and on: Tap Settings > Personal Hotspot or Settings > Cellular > Personal Hotspot.
    6. Install the latest version of iOS.
    7. Reset your network settings: Tap Settings > General > Reset > Reset Network Settings.
    8. If you still see the issue, restore the iPhone.

     

    Thank you for using Apple Support Communities.

    Regards,

    Sterling