I was understanding that I had 3 years after my initial warranty to schedule 1 on 1 or genius bar appointments. paying $99.00 per year. I was informed that my subsription has expired ? I have been out of town, can I renew my subscription

You're not talking to Apple. This is a user forum.

One to One can be purchased with your computer if you buy directly from Apple. The cost for one year is $99 renewable twice. Genius Bar appointments are scheduled at no cost to you. Genius Bar appointments are not as lengthy as the personal training appointments. Genius Bar is usually for diagnosis of a hardware failure or software issue. GB is not usually a tutorial session.

Hope that helps.

If you have AppleCAre that includes unrestricted phone support for 3 years, but not longer to my understanding.

Peter

Apple Store offers free one hour workshops. Pages is one of the topics. Check the workshop schedule at your local Apple Store for Pages.

If you need help with mail merge in Pages I don't think the current versions of Pages supports that function.

Each Apple store has it's own workshop schedule. You can check online for the schedule or visit the store for more information on workshops

There are online video tutorials on Pages '09 mail merge. pcclassesonline dot com has a video that covers mail merge. Look for Getting Creative with Pages 2009 Version at that site.

The new version of Pages does not support mail merge.

TThere's a 30-day grace period for renewing.