Q: Syncing lost my Ringtones
When I hooked my USB cable into my computer so that I could download a photo to print from my iPhone 5s, it automatically sync'd with iTunes. When it did, my purchased ringtones were removed from my phone and stored in iTunes, while my phone ringtones were set with defaults. Now, I don't know how to get my purchased ringtones back onto my phone so that I can use them. Can someone help me?
iPhone 5s, iOS 8.1.2
Posted on Jan 3, 2015 4:07 PM
Community Specialists
Howdy llcathorall,
Welcome to Apple Support Communities.
The article linked below may explain the issue you ran into and will answer your question about how to sync ringtones back to your iOS device from iTunes.
Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 - Apple Support
Restore your tones using iTunes
If your tones appear in the Tones view of your iTunes library on your Mac or PC, you can sync them back to your iPhone, iPad, or iPod touch. Make sure that you have the latest version of iTunes, then follow the steps below.
- Connect your iPhone, iPad, or iPod touch to your computer.
- Locate your device.
- Under Settings, click Tones.
- Make sure that the box next to Sync Tones is checked.
- Click Sync to sync your tones back to your device.
Repeat these steps on each of your affected devices.
Cheers,
-Jason
Posted on Jan 5, 2015 7:32 AM